Care Shows 2012 - Seminar Programmes Bournemouth 2012


Keynote Seminar Theatre		Best Practice and Dementia Care Theatre		MyBusiness Theatre

Keynote Seminar Theatre

Keeping you up to date with changes in regulations and developments within the industry including an update from the Care Quality Commission, advice on challenging local authority commissioning and a Panel Debate looking at the impact of social media on the care sector.Please keep checking back closer to the date for final seminar and speaker details.

Tuesday 27 March 2012

Time	Session	Speaker	Company
10.30	The CQC regulatory model - annualised unannounced inspections of provider services. Changes on compliance and enforcement following the consultation to our regulatory model	Alan Rosenbach	Care Quality Commission
11.15	Panel Debate: the impact of social media impact on the care sector Media specialists and care operators will look at the benefits that the increasing popularity of websites such as LinkedIn, Twitter and Facebook can offer the care sector including knowledge sharing and possible routes to the self-funding care market.	Chair: Matthew Tingey, Associate Publisher Panellists: Tony Upward, Managing Director Mark Sadler, Founder Steve Hamblett, Registered Manager	Care Management Matters LNT Software yourcarehome.co.uk Dungate Manor
12.15	Caring for the future where are we now? - what can we expect for the future? - are you ready?	Nadra Ahmed OBE	National Care Association
13.00	Empowering learning to help deliver the kindest care HC-One is implementing an ambitious blended learning programme to develop colleagues and empower them to deliver care of the highest quality. Come and find out how this is being achieved by building on established best practice from the care sector. We will use practical, case study examples to show you how to: engage colleagues at all levels align learning with the needs of staff and the business create, and communicate, a change in learning culture.	Alison Innes-Farquhar, Head of People Development and Engagement Owen Rose, Managing Partner	HC-One Information Transfer
14.00	Challenging Council Commissioning • The impact of the financial squeeze on council commissioning has led some care providers to resort to challenges in the courts; • United Kingdom Homecare Association will report on the national impact on state-funded care, and how this can be addressed both inside and outside the courts.	Colin Angel, Head of Policy and Communication	UK Homecare Association
15.00	How to develop your staff without it costing a fortune! Investing in staff development can mean the difference between a home that excels and one that doesn’t. But as care businesses continue to face financial pressures it is important that any money spent on training is used effectively. Find out how managers and staff can use a range of learning opportunities to develop their skills and look at how to ensure those opportunities really bring results. • the importance of investing in staff – especially in a challenging market • looking at the learning opportunities constantly around us in work and how managers can harness them • exploring how people learn and looking at a range of learning opportunities • using coaching to maximise development and get a return on any investment made	Tracy Powley, Director	Focal Point Training

Wednesday 28 March 2012

Time	Session	Speaker	Company
10.30	Care Home Residents’ Expectations and Experiences 1. Background to the research 2. Aims and Objectives 3. What the research discovered 4. Informing the wider environment	Frank Ursell, Chief Executive Officer	RNHA
11.15	The Wrong Side of the Law -The consequences of non-compliance -How to avoid enforcement action -Challenging inaccurate inspection reports -What to do if a warning notice is served on you -Who is at risk of criminal prosecutions -Appealing CQC decisions at tribunal	Kate Brunner, Barrister, Duncan Astill, Associate Healthcare Lead for Eastern Region and London	Albion Chambers Mills & Reeve LLP
12.15	Social enterprises – what they are and what they mean for the care sector • How Government strategies have encouraged diversity of provision, which has led to an increase in social enterprises being involved in the sector • What is a social enterprise and what are the varying legal forms. • Challenges and risks for social enterprises and impact on other providers	Emma-Jane Burnell, Associate	Veale Wasbrough Vizards
13.00	The Royal College of Nursing: Supporting you as you’re caring for others • The benefits of excellent employment relations and partnership working for businesses • Summary of the advice, support and resources available for businesses to help you achieve your business and quality of care objectives • How the RCN can help you and your business in promoting high standards of quality care and a good working environment	Clare Jacobs, Employment Relations Advisor	Royal College of Nursing
14.00	Preparing your homecare agency for CQC Inspection • What is a CQC inspection and why does it occur? • How do I make sure I am compliant with the Standards for Quality and Safety ? • What processes will I need to demonstrate that my organisation is compliant at inspection? • An overview of what a new care provider will need to demonstrate at a pre registration visit, to ensure CQC registration and compliance	Benita Playfoot, Chief Executive	Healthcare Landscape Solutions Ltd
15.00	How to improve record keeping in care. • Why is accurate record keeping important in health care? • Why should record keeping by the reasonability of all care workers? • The good, bad and ugly of record keeping! • How can record keeping be improved? • The role of training in improving care workers writing skills.	Jeremy Cruickshank MSc (Notts) BA (Hons) RN PGCE CMS, Director or Nursing	Redrup Publications

Best Practice & Dementia Care Theatre

Informative sessions, discussing how to assist those living with dementia including safeguarding people with dementia, getting care home residents active, fire safety and end of life care. Please keep checking back closer to the date for seminar and speaker details

Tuesday 27 March 2012

Time	Session	Speaker	Company
10.45	Go 4 Gold : How to get care home residents moving more often. This session will introduce the NAPA Challenge for 2012 called Go 4 Gold. We will look at fun ways to help break sedentary patterns of behaviour to the benefit of residents health and wellbeing	Sylvie Silver, Director	NAPA
11.45	The use of electronic medication management systems to improve the safety of drug administration in care homes. • Background - Overview of the research outlining the (high) level of medication errors experienced by care home residents • Why errors occur • Electronic medication management systems versus traditional paper based systems • Review of different types of electronic systems and their functionality • Using barcode technology to reduce drug administration errors in care homes - how it works • The benefits to homes, residents and the NHS	Martin Wall, Care Home Relationship Manager	Pharmacy Plus
12.45	Fire Safety in the Care Industry •Overview of the current legislation •Practical examples of legislation in practice •Specific issues faced by the Care industry and tips to minimise risks •Case studies	Colin Bassnett, Principal Fire Safety Advisor	Metro Safety
13.45	A Beautiful Life – Making a real difference in end of life care • How communication and confidence can make a difference to people in end of life care • Bring it out in the open • The involvement of carers and families in meeting needs in end of life care • A person, not a condition • Celebrating the life of a person	David Knowles, Director	CQ3
14.45	‘Where do I start?’ - Induction for new managers • Introduction to the refreshed Manager Induction Standards(2012) • Signpost useful resources to support new managers undergoing the MIS (2012) • Link to the level 5 Diploma in Leadership in Health and Social Care. Adult social care deserves the best managers and leaders; people with imagination, determination and enthusiasm. This session explores the recently refreshed Manager Induction Standards (2012), demonstrating the pivotal role they can have in ensuring new managers can support and lead their workforce to deliver services underpinned by the principles of personalisation, protection, dignity and choice. It will also signpost useful resources to support new managers undergoing the MIS (2012) and will link to the level 5 Diploma in Leadership in Health and Social Care.	Rita Daly, Senior Area Officer	Skills for Care

Wednesday 28 March 2012

Time	Session	Speaker	Company
10.45	The Telephone - Friend or Foe ? Incoming telephone calls - unless they are from friends and family – can cause real problems for those with dementia. • Even innocent telemarketing calls can cause confusion, but increasingly telephone scams are targetting the vulnerable • Discover new ways to protect those at risk against unwelcome calls while still allowing full use of the telephone	Paula Carr, Nuisance Call Bureau Manager & Steve Smith, Director	BT and trueCall Ltd
11.45	The Revolution in Healthcare & Nurse call Technology • The revolution in nurse call system technology • How new technology can help provide the highest level of care, reduce administrative burden and maximise accountability • The move towards total integrated healthcare solutions	Graham Vickarage, Managing Director & Paul Templeton, General Manager - Networks Division	Courtney Thorne and Samsung
12.45	How can nurse call address the diverse and personal needs of residents? • The regulatory requirement • Current developments • The future – the role of monitoring systems	Neil Bryant, Managing Director	MyAmego
13.45	Dementia aware design in extra care facilities	Chris Shearman	DWA
14.45	The Rosepark Care Home Fire, the worst in the UK. What are the important lessons to be learnt? • The response • Advice for Managers • The competence of the fire risk assessor	Andy Hollingshead, Vice Chair	NASHICS

MyBusiness Seminar Theatre

This seminar theatre will provide education from some of the industry’s leading professionals on business valuations, bank lending trends, and tax advice. Don’t miss panel debates on care home construction, care sector funding and long term care insurance and care home construction.

Tuesday 27 March 2012

Time	Session	Speaker	Company
10.45	Panel debate: care home construction - what do operators need to think about when planning their next project Construction specialists and care operators who have recently been involved in construction projects look at the things that care facilities need to consider that they weren’t looking at a decade ago. Topics for discussion will include needs based design such as dementia facilities and eco-friendly construction	Chair: Sophie Handler Alan Savery, Property Services Director Tony Cole, Business Development Director	School of Architecture, Kent University (Assistant Associate Lecturer) Shaw Healthcare Castlemead Care
12.00	Wet floors. Don’t be Bamboozled! Why install a wet floor - the benefits to all concerned What are the pitfalls to look out for? What lies beneath? Plumbing issues and flooring The finished article and how Inclusive products can make your bathroom beautiful, not clinical	Tony Wright-Jones, Product Manager	N&C Phlexicare
13.00	Panel Debate: is long term care insurance a viable solution to the funding crisis in the care sector and what are the alternatives Finance and insurance experts, care providers and key industry stakeholders will look at one of the options for solving the care funding crisis, long-term care insurance, as well as the alternatives on the table	Chair: Frank Ursell, Chief Executive Officer Chris Horlick, Managing Director Adrian Mullins, Managing Director Chris Isaacs, Managing Director	Registered Nursing Home Association Partnership CuraCare Clinical DomCare
14.15	Much ado about Finance • Bank funding climate (Crash, Basle III, Southern Cross = The Perfect Storm. Throw in Project Merlin and you get "Catch 22") • Impact on healthcare sector lending - are you with a red or green light bank? • Funding variances between banks (loan to value, financial covenants, sector appetite) • Refinancing (costs, pitfalls and typical bank negotiations.) •Other sources of finance	Roger Harcourt, Partner	Shakespeares
15.15	New Developments in Capital Allowances for the Healthcare Sector • Impact of the new Fixtures rules (Finance Act 2012) • New developments in Capital Allowances Valuation practice • Capital Allowances opportunities for care home owners in 2012 - Best practice for buyers - Best practice for sellers	Neil Farquhar, National Head of Capital Allowances	Savills

Wednesday 28 March 2012

Time	Session	Speaker	Company
10.45	How to value a business - Reasons for valuing a business - Formulas for calculating the value of a business - Understanding addbacks and true overhead costs - Business sales and acquisitions - The current market, and forecasts for the year ahead	Ian Charlesworth, Senior Business Valuer	Axis Partnership
12.00	How do we assess the healthcare market Assessment of current market conditions The current market conditions for care development sites What we look for when assessing a business What type of businesses are selling Types of applicants looking to purchase care homes	Charles Phillips, Director & Bernard Wynne, Associate Director	Christie & Co
13.00	Panel Debate: The collapse Southern Cross - how the care sector has reacted and what needs to happen to ensure a repeat is avoided Operators that have taken on Southern Cross care home stock and leading industry commentators discuss what is being put in place to ensure that the new businesses are sustainable in the long run	Chair: Martin Green, Chief Executive John Fahy, Managing Director Bhavna Jones, Head of Service Development Tim Street, Non-Executive Director	English Care Community Care Association Assisted Living South West HC One Protomed, former COO of Four Seasons Healthcare
14.15	Changes to the Planning System – the Impact on Care Proposals • A green light for care developments? The new national planning policy framework • Care developments – the impact of the Localism Act 2011 • Care Home/Extra Care Development – the issue of ‘affordable housing’ and ‘affordable care’ • Planning for care developments – how to make friends and influence people!	Peter Tanner MRTPI BA Dip TP Managing Director	Tanner & Tilley
15.15	Vicarious liability: Employment Law and Health & Safety Responsibilities within care • The key staffing and safety issues within the care sector today • Your responsibilities as a Director or owner of a modern Care business • How to remain compliant and avoid falling foul of the law	Tracy Winter, Employment Law Consultant Bill Collins, Head of Safety Health & Environmental Quality	Bibby Consulting

The Care Shows are always looking for high quality speakers covering a variety of topics. If you would like to recommend a speaker or a topic that you think should be covered at our events, please email Helen Beckett on helen.beckett@ubm.com