Balancing Safety and Quality in The New Normal Post Pandemic
13 Oct 2021
Dementia, Design & Wellness Theatre
The COVID-19 pandemic whilst challenging, has offered significant opportunities and insight into what is most important in for the delivery of quality care services, and adapt to the ever-changing landscape of regulation and guidance. This presentation will address some of the critical areas that we face going forward in relation to quality and safety, informed by our experiences not only at an organisational level, but also from the perspectives of homes managers, colleagues, residents and their families.