Improving Care – The Role of Remote Surveillance
Most care providers work hard to offer a caring and safe environment for their clients.
However, the abuse of vulnerable clients by staff members still occurs. There’s been a strong national campaign to promote safety monitoring in care settings, including body cams and CCTV.
But it raises ethical and legal challenges. This session will consider the way forward. Should we introduce more surveillance into the day-to-day working of social care workers? What do the regulators, like the CQC, think of covert surveillance? Or are these issues better tackled through people development and investing in staff training before implementing expensive monitoring systems?