Optimise Care Quality and Performance

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Optimise Care Quality and Performance

13 Oct 2021
Keynote Stage
Care services need to be Safe, Effective, Responsive, Caring and Well Led, but how can a provider deliver and evidence these efficiently, whilst juggling the 1001 priorities that running a care service, or services brings every day? We will walk you through the foundations you need in place and the governance to achieve Good and Outstanding care performance, whilst maintaining your focus on your own care businesses’ core values and vision. Put simply, high performance is about having the right people with the required skills and motivation, doing the right things in the right way, at the right time. However, we know that care is complex, involves lots of changing circumstances and curve-balls on a daily/hourly basis, so this session will look at how to navigate your way to deliver the desired outcomes and get recognised / rated accordingly.
Speakers
Rob Cousins, Head of Learning - The Access Group
Martin Lowthian, Quality & Compliance Lead - Access Group

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