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Social Care Ombudsman: Learn Lessons in Managing Complaints

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Social Care Ombudsman: Learn Lessons in Managing Complaints

13 Oct 2021
Business, Compliance & Regulation Theatre

Drawing on our latest annual review of social care complaints learn about who we are, what we do and how we improve outcomes for individuals and make wider service improvements. Hear about how to embrace complaints and use them to improve the quality of the service you provide.

Speakers
Donna Campbell, Assistant Ombudsman - Local Government & Social Care Ombudsman

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