17-18 October 2018 | NEC Birmingham





Expo-Guide and Fairguide.com regularly publicise their services to exhibitors at events throughout Europe, the Americas and Asia, claiming to offer online exhibition listing services. They use a misleading form (click here to view an example), which resembles an organiser's catalogue listing service, inviting exhibitors to sign and return the form for an entry in an online directory. 

Unsuspecting exhibitors are then contracted to a three-year, non-retractable agreement, which could cost you a significant amount of money, with no foreseeable benefits. Non-payment is then followed by aggressive debt collection by agencies including Gravis Inkasso Gmbh and Pemium Recovery AG which work in partnership with the various guides to intimidate exhibitors into paying. 

Care Show does not endorse or support these companies or their services and these are in no way affiliated wth the exhibition organiser CloserStill Media. Only companies listed and detailed within the Exhibitor Guide and Publicity forms have been officially appointed to provide services on behalf of the event. 

Please click here to view more examples of fraud letters.

Despite settling out of court and agreeing to stop sending out misleading forms, Fairguide have altered the look and format of their forms (including a new logo) and are continuing to send these to exhibitors, prompting the Association of Event Organisers (AEO) to issue the following warning:


It is important that the entire industry is made aware of activities relating to third parties contacting exhibitors for entries into show guides. An example of one such guide is Fairguide and more recently 'Expo-Guide'. We are strongly advising our members and all exhibitors to be vigilant against organisations such as these, who do not represent the good name developed within the exhibitions industry. Please warn all your exhibitors about such guides and more generally to carefully read small print details before signing any document. 

Expo-Guide and Fairguide.com/Construct Data Verlag have no connecton with exhibition organisers or any of their events but they deliverately target exhibitors who are about to exhibit across Europe.

In the run up to Care Show 2018, we anticipate you might be contacted so we are making you aware in advance of this company's activities. Neither Expoguide or Fairguide.com are in any way associated to UBM EMEA or any of our events. Their form should not be confused with the Official Event Guide entry or website forms for our events.
If you have mistakenly responded you are advised to notify Expo-Guide that you signed in error and consider the contract invalid. 

If contacted by Expo-Guide/Fairguide you are advised to ignore the communication and on no account sign any documents. 

For further information or for advice from the Association of Event Organisers please visit: www.aeo.org.uk. If you are unclear about any products and services being offered to you in relation to Care Show 2018 please do contact us without hesitation. 

Please be vigilant and always read the small print before signing any document.


We have become aware that a company called Exhibition Housing Management have contacted exhibitors offering hotel reservation services. 

It is important that we make it perfectly clear that this is not an organisation that we have sanctioned to work on behalf of our shows and is in no way affiliated with the exhition organiser CloserStill Media. Only companies listed and detailed within the Exhibitor Guide and Publicity forms have been officially appointed to provide services on behalf of the event. 

If you have any questions then please get in touch with one of the team. 

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