Expo-Guide and Fairguide.com regularly publicise their services to exhibitors at events throughout Europe, the Americas and Asia, claiming to offer online exhibition listing services. They use a misleading form (click here to view an example), which resembles an organiser's catalogue listing service, inviting exhibitors to sign and return the form for an entry in an online directory.
Unsuspecting exhibitors are then contracted to a three-year, non-retractable agreement, which could cost you a significant amount of money, with no foreseeable benefits. Non-payment is then followed by aggressive debt collection by agencies including Gravis Inkasso Gmbh and Pemium Recovery AG which work in partnership with the various guides to intimidate exhibitors into paying.
Care Show does not endorse or support these companies or their services and these are in no way affiliated wth the exhibition organiser CloserStill Media. Only companies listed and detailed within the Exhibitor Guide and Publicity forms have been officially appointed to provide services on behalf of the event.
Despite settling out of court and agreeing to stop sending out misleading forms, Fairguide have altered the look and format of their forms (including a new logo) and are continuing to send these to exhibitors, prompting the Association of Event Organisers (AEO) to issue the following warning: