TrustedCare / CareHQ

TrustedCare Professional Services provides contact centre support, enquiry management services and CRM software built specifically for UK social care providers. 

Our services include:

• 7 day a week call, email and website live chat support
• Enquiry capture - Care enquiry and job enquiry
• Visit booking and enquiry follow up support
• Customer service support
• Mystery shopping 
• Market research and data
• CRM software - enquiries, resident records, billing and reconciliation. 

Our team are experts in the care landscape, we capture and qualify care enquiries and job enquiries on behalf of our partners then provide a range of follow up support to help care servies facilitate the placements.