Director, Outstanding Care Consultancy
Karen Ritson was a CQC inspector for 15 years and was also a regular member of the panels which award Outstanding ratings for services. She played a key role in developing the Key Lines of Enquiry which are used as a guide for inspections and to decide on a rating. Karen launched her own Outstanding Care Consultancy Ltd in 2018 and joined Care Improvement Associates as a mentor and lead consultant in 2019. This is a role she continues alongside her own consultancy work.