NEC Birmingham |  09 - 10 October 2024

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Can you hear me? Inequalities in access, experience and outcomes for d/Deaf & BSL user and people that are hearing impaired in social care services

10 Oct 2024
People, Workforce & Wellbeing
• Introduction to the barriers to access which effect outcomes for d/Deaf & BSL User and people that are hearing Impaired
• Common misconceptions from a Deaf BSL CQC inspector
• What does good look like, and how can we achieve it through the lens of the quality statements?
Paul Kirby, Senior Performance Development Coach - Care Quality Commission
Amanda Williams, Deputy Director of Primary & Community Care - Care Quality Commission

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