NEC Birmingham |  08 - 09 October 2025

CO-LOCATED WITH:
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Can you hear me? Inequalities in access, experience and outcomes for d/Deaf & BSL user and people that are hearing impaired in social care services

10 Oct 2024
People, Workforce & Wellbeing
• Introduction to the barriers to access which effect outcomes for d/Deaf & BSL User and people that are hearing Impaired • Common misconceptions from a Deaf BSL CQC inspector • What does good look like, and how can we achieve it through the lens of the quality statements?
Speakers
Paul Kirby, Senior Performance Development Coach - Care Quality Commission
Amanda Williams, Deputy Director of Primary & Community Care - Care Quality Commission
Ceili Shannon, BSL Interpreter

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