Care Show Birmingham 2025 Programme

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Lived experience meets intelligence: real stories of care

08 Oct 2025
Business Theatre

What if data insights could transform a resident's daily happiness? And you could show their family exactly how?

Care innovation starts with a simple question: how do we know what's working? When care teams can benchmark their practice against thousands of similar homes, they unlock the confidence to try new approaches, spot emerging needs early and demonstrate measurable improvements in resident wellbeing.

Hear from PCS and Beechy Knoll Residential Home, an early adopter of PCS’s new care intelligence platform, IQ. We’ll show you how IQ’s benchmarking capabilities are transforming daily care decisions, from preventing falls to identifying the smallest of interventions to bring back a resident’s smile. 

You’ll discover:

·        how care teams use IQ benchmarking to innovate with confidence

·        how objective evidence from IQ helps families see the benefits of care innovation 

·        how data transparency helps pioneering care providers gain a competitive advantage


Whether you’re looking to strengthen family relationships, empower your care team or make sure no opportunity to improve a resident’s day goes unnoticed, you’ll leave this session understanding how IQ is leading care’s evolution towards evidence-based excellence. 

Speakers
Alex Potter, Chief Product Officer - Person Centred Software
Ashleigh Dueker, Product Director - Person Centred Software
Jenny Varley, Chief Marketing Officer - Person Centred Software
Marina Glaves, Registered Manager - Pearl Care
Alana Waller, Care Plan Coordinator - Pearl Care

Sponsored by:

PCS