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Care Show Birmingham

7 - 8 OCTOBER 2026
NEC BIRMINGHAM

BECOME AN EXHIBITOR

RETIREMENT LIVING SHOW

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Keeping complaints constructive: the year in review

07 Oct 2026

10:30 - 11:00

The Outstanding Society Learning Lounge

Compliance & regulation

Chairperson

Sanjay Gasiorski-Dhrona, Director - Diversity, Equality & Inclusion - The OS

Speakers

Samantha Crawley, Director - Leadership & Wellbeing & CEO - The OS & EQ Care Group

Caroline Cosh, Director - Homecare - The OS & Clifton Home Care

Jo Haycock, Assistant Ombudsman