NEC Birmingham |  09 - 10 October 2024

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22 Sep 2022

Helping home care providers get ahead of changing CQC regulations

Helping home care providers get ahead of changing CQC regulations


A new guide from homecare software provider Unique IQ aims to help homecare providers navigate the use of care management software in line with the CQC’s new regulatory approach.

‘Outstanding home care’ is a revised edition of Unique IQ’s most popular eBook and provides updated guidelines about how homecare software can be leveraged to evidence Outstanding care delivery.

Readers will learn about the CQC’s new regulatory approach, which began piloting with domiciliary care organisations in August 2022, as well as an overview of the CQC’s five key questions.

New for 2022, the guide also explores the CQC’s new quality statements, which replace the existing key lines of enquiry (KLOEs) prompts and includes a comprehensive breakdown of how technology could be used to evidence care quality.

Popular segments from previous iterations of the guide also return, such as extracts from real CQC reports for Outstanding home care providers that demonstrate technology’s impact on the delivery of care.

David Lynes, Founder & CEO of Unique IQ said: “It’s all change in care tech since our last edition of ‘Outstanding home care’.


“The UK government is now pushing for 80% of social care providers to have digital records by March 2024.

“£25 million has been made available to Integrated Care Systems to support the adoption of technologies that can transform care, alongside a new purchasing framework for digital care records systems.

“We hope that this third edition of ‘Outstanding home care’ will help care providers get a step ahead of the upcoming changes to CQC regulation and help them put the processes in place to ensure they continue to evidence the Outstanding care they provide.”

For more information, and to download the guide -


Notes to editors:

Unique IQ – Unique IQ creates innovative software solutions to help home care agencies deliver better care. Founded in 2003 by CEO David Lynes, the Redditch-based technology company was established to address the pain points inherent in managing a mobile or remote workforce. Fast forward to 2022, its award-winning systems offer digital care planning, scheduling & rostering, electronic call monitoring and eMAR, with a mobile app option for seamless, real-time supervision of care delivery. The digitisation and streamlined processes the technology brings to domiciliary care providers are recognised by the Care Quality Commission as key markers of quality during its inspections. It’s not about software. It’s about care.

Unique Insights – Unique Insights is a series of helpful guides produced by Unique IQ specifically for home care providers. As of August 2022, Unique IQ has published three guides – Outstanding home care, Workplace wellbeing and Remote inspections. The guides are available for free from  

For more information contact Jayne Scarman, Head of Marketing at Unique IQ at or 0800 888 6868.


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