Gold Care Homes is a leading provider of residential care for older people, operating 24 care homes with 2,000 employees. As the organisation grew, its existing Time & Attendance system could no longer keep pace with its requirements, resulting in significant manual administration across Time & Attendance and Rostering.

This case study explores how Gold Care Homes selected and implemented Softworks Workforce Management Solution to bring together Time & Attendance, Rostering, HR and Skills Management across its workforce.

A key requirement was an automated rostering solution that could use up-to-date, centrally available employee information to support effective workforce planning and help ensure the right staff were available to meet residents' care needs.

Softworks was selected for its ability to manage Gold Care Homes' complex workforce requirements and its flexibility to be configured around the organisation's specific working environment.

Following implementation, Gold Care Homes simplified its rostering process, helping the organisation work more efficiently and flexibly. The solution's user-friendly application, employee app and reporting capabilities also reduced the administrative burden and provided greater access to workforce information.

Read the full case study to discover how Gold Care Homes is using workforce management technology to streamline operations across its care homes and give its teams more time to focus on delivering high-quality care to residents.