IQ:careaudit
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IQ:careaudit is Unique IQ’s intelligent auditing tool designed to shift home care providers from reactive responses to proactive prevention. Embedded within the IQ:caremanager system, IQ:careaudit continuously reviews submitted visit notes and eMAR entries, flagging anything that seems off, from repeated safeguarding terms to skipped medications or irregular visit durations.
By bringing real-time auditing into your operational workflow, IQ:careaudit empowers care teams to intervene early, reducing risks, ensuring safety and delivering more dependable, person-centred care. It doesn't replace professional judgment, it reinforces it.
As soon as an anomaly is detected, the system alerts supervisors, enabling quick, targeted action, whether that means checking in with a service user, adjusting schedules, or liaising with family members or pharmacy teams. These “tiny signals” that often precede larger issues become opportunities for early intervention.
Four practical steps make proactive auditing work for home care providers:
- Standardise your data entries to improve detection accuracy.
- Define alert rules for issues like medication non-adherence or visit inconsistencies.
- Pilot the system over a few weeks to refine signal thresholds and reduce noise.
- Document responses and outcomes to continuously improve response processes.
