ISS is a global leader in delivering comprehensive facility management services. With a robust presence in healthcare and government sectors, it is committed to operational excellence and cost management. 

Business Challenges

• Faced financial strain due to high premiums charged by staffing agencies.
  
• Experienced lack of system adoptions internally.
  
• Lacked a centralized platform for managing agency spend and costs. 
  

Key Business Outcomes

• 20% reduction in high-cost agency spend through strategic use of Magnit Shift.
  
• 3x increase in system usage among ISS employees, leading to greater efficiency.
  
• 100% in-panel spend achieved, eliminating out-of-panel expenditures.
  
• Enhanced transparency and control over staffing costs through centralized management.
  
• Developed stronger agency relationships built on mutual accountability and cost savings.