Every promise is a KPI. We track each one every week, and you can see the same readings in your portal.

99.7% on time. Residents' monthly medicines arrive before the new medicine cycle begins. If a delivery is going to miss, you hear it from us before you notice.

97% even with late prescriptions. Medicines are sent in time to arrive by your check-in day when prescriptions reach us a working week before.

99.3% in full. Everything arrives together.

100% label-checked. Every item is label-verified before it leaves our pharmacy.

Measured from June to August 2026 across 5,112 resident deliveries to 248 care settings, sent by Royal Mail Tracked 24.

Nothing is hidden. You see everything we see. Your PillSorted portal shows every step as it happens: the prescriptions your GP has not sent yet (we chase them), what is still with the surgery, out-of-stock items, your check-in day, approval for each resident, and tracking to your door.

Included in our free service:

Paper MAR and eMAR

Original packs with 2D barcodes, pouches or dosettes

Same-day or next-day interim medicines, or a token to collect locally (same-day by special arrangement)

Medication reviews, storage audits and disposal

Clinical advice from our pharmacists

Start with one home and scale on evidence. Book a demo on Stand E30, call 0333 405 0380, email care@pillsorted.com or visit care.pillsorted.com.