10 Aug 2026
CareDocs passes ISO 27001 audit ahead of NHS assurance deadline
Care Management Systems Ltd, the company behind CareDocs, has been awarded ISO 27001 certification, the international standard for information security management. DSCR suppliers will need to hold this certification from 1 September 2026, and CareDocs has met it ahead of that deadline.
The audit covered the security processes, staff training and system controls CareDocs uses to protect the information held on behalf of its care provider customers. Passing it puts the company in a stronger position to support existing customers and to compete for new NHS-assured business as the sector’s data security requirements tighten.
The certification process was led internally by CareDocs’ IT team, with staff across the business completing training and adapting day-to-day processes to meet the standard’s requirements.
ISO 27001 is one of the requirements CareDocs must satisfy to reach conformity with version 2 of the NHS’s Information Governance standard, itself part of the wider Assured Supplier frameworks. CareDocs already holds conformance with version 1 of the Information Governance standard, and has been working through the further, more software-oriented requirements that version 2 introduces.
CareDocs’ work on the wider Assured Supplier framework began in March 2024, with the company being awarded Assured Supplier status in July 2026. The company continues to work towards Information Governance standard version 2 conformity ahead of the 1 September deadline.
"Passing this audit reflects a genuine effort across the whole business, not just IT. Everyone who completed training or followed our security processes has had a hand in this. With NHS assurance requiring ISO 27001 from September, this puts us in a strong position to keep supporting our customers and to protect the information they trust us with."
Alan Pocock
Managing Director
"I'm really pleased to share that we've successfully passed our ISO 27001 audit and have been awarded our certification! I wanted to take a moment to celebrate this fantastic achievement. We’ve reached a high standard, and the work now is to keep strengthening our security and improving our processes from here."
Lewis Arthur
IT Technical Support
Alan Pocock
Managing Director
"I'm really pleased to share that we've successfully passed our ISO 27001 audit and have been awarded our certification! I wanted to take a moment to celebrate this fantastic achievement. We’ve reached a high standard, and the work now is to keep strengthening our security and improving our processes from here."
Lewis Arthur
IT Technical Support
About CareDocs:
Founded more than 18 years ago, CareDocs is a UK-based provider of digital care recording and care planning software for residential, nursing and domiciliary care providers. Developed by Care Management Systems Ltd, part of Software Circle Plc, CareDocs supports care providers with Digital Social Care Record (DSCR) tools designed around the day-to-day realities of delivering and evidencing care. Its products include CareDocs Local, CareDocs Cloud and CareDocs DSCR.
