Issac Theophilos is a recognised leader, business owner, and author in care home sector. With over a decade of hands-on experience, Issac brings a unique perspective that blends operational excellence, regulatory insight, and entrepreneurial drive. He is the author of the highly regarded book How to Get Outstanding, which has become a practical guide for care home operators aspiring to achieve excellence under the Care Quality Commission (CQC) framework. Issac’s journey started from being a care worker to an ex-care manager of a CQC five star rated care home, one of the credible top care home consultants and currently owning Bliss Care Group. He is passionate about reimagining the future of care — building sustainable models that balance financial viability with genuine compassion. His talks focus on practical strategies for raising standards, inspiring staff, creating resident-led environments, fixing care home problems and innovating in a challenging sector. Through speaking engagements, consultancy, and thought leadership, Issac empowers care providers, investors, and policymakers to see beyond compliance, turnaround and instead design services that truly enrich lives. Driven, inspiring, and practical, Issac’s mission is to influence the care sector to aim higher, think differently, and deliver with purpose.