Speakers

Rachel Yates Hoyles is National Practice Innovation Lead at Skills for Care, where she leads national work on delegated healthcare activities. She supports systems, providers, and partners across health and social care to safely embed delegated healthcare practices, enabling more responsive, person-centred care and strengthening collaboration between sectors. Rachel works closely with Integrated Care Systems (ICSs), local authorities, and care providers to translate policy into practice, ensuring that delegated healthcare activities are implemented with clarity, confidence, and a strong focus on safety, governance, and workforce capability.