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Keynote Theatre
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- Future of care
Homecare's time has come. Demographics, public preference and government policy are all pointing in the same direction: the number of people over 85 will double in a generation, most people want to li ... -
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- Compliance & regulation
Join us to hear Chris Badger, our Chief Inspector of Adult Social Care and Integrated Care’s key priorities for the future of adult social care regulation. -
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- Workforce sustainability
Recruitment remains one of the biggest challenges facing social care, but what does it really take to attract and retain the right people? In this candid fireside chat, a care provider, and former par ... -
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- Future of care
Neighbourhood health services are set to become a major part of the future health and care landscape, but what could they mean for social care providers? While many details are still emerging, this se ... -
- Compliance & regulation
A live session with the CQC: Jenny was being hoisted into bed and slipped from the sling, resulting in fall to floor including bump to head……….follow the safeguarding as it unfolds.
Homecare Theatre
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- Compliance & regulation
Care workers are increasingly being asked to carry out delegated healthcare activities, ranging from medications to wound dressings or PEG feeds. This practice varies between region and organisation a ... -
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- Compliance & regulation
Around one million older people in the UK receive home care, and almost half take five or more medicines - a population projected to grow by 60% over the next two decades. The care workers visiting th ... -
- Workforce sustainability
Recruitment and retention challenges continue to put pressure on homecare providers, while growing demand makes effective workforce planning more important than ever. This panel discussion will explor ... -
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- Funding pressures
Private Clients: they can afford you. So why aren't they choosing you? Investing heavily in digital advertising will not fix a positioning problem. Private clients are making one of the most emotion ...Speakers -
- Compliance & regulation
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- Future of care
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- Future of care
Research has the potential to transform social care, yet many care providers often don’t recognise the important role they can play in generating evidence, influencing policy, and improving outcomes f ...
People & Workforce Theatre
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- Workforce sustainability
Recruitment and retention remain among the biggest challenges facing care providers, but are we doing enough to recognise and nurture the talent already within our organisations? In this practical ses ... -
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- Workforce sustainability
Behind every outstanding care service is a manager carrying immense responsibility. They are expected to lead with confidence, inspire their teams, meet regulatory standards and support others through some of life's most challenging moments—often while neglecting their own wellbeing. This thought-provoking and inspiring session shines a light on the often unseen reality of care management and explores why investing in the people who lead our services is one of the most powerful ways to strengthen the workforce. Through honest reflection, practical insights and real-life experience, delegates will discover how self-awareness, resilience and intentional leadership can transform not only their own wellbeing, but also the culture, confidence and performance of their teams. Attendees will leave feeling seen, understood and empowered, with practical strategies they can implement immediately to lead with greater clarity, confidence and purpose. Because when we care for those who care for ot -
- Funding pressures
Commissioning decisions can have a profound impact on the lives of people who rely on care and support, shaping everything from continuity of care to choice, independence and wellbeing. This session w ... -
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- Compliance & regulation
With the landmark ruling in June 2026, this is a picture of a changing landscape with recent developments still being understood.Join us to talk about the evolving picture, share insights and share re ... -
- Workforce sustainability
The talk will: Explore what workplace incivility looks like in care (often subtle, normalised behaviours rather than overt conflict) Link incivility to staff wellbeing, morale, sickness absence, and ...Speakers -
- Future of care
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- Compliance & regulation
Non-pharmacological approaches to dementia care are no longer a nice-to-have. They are NICE-recommended, WHO-endorsed, and increasingly what families, commissioners, and inspectors are looking for. An ...Speakers
Owners' & Directors' Forum
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- Compliance & regulation
Delegated healthcare tasks can help providers deliver more responsive, person-centred care, but they also raise important questions around accountability, risk and professional responsibility. In this ... -
- Funding pressures
Rising employment costs, increasing overheads and ongoing funding pressures are forcing providers to make difficult decisions about the future of their services. This interactive workshop will bring t ... -
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- Funding pressures
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- Workforce sustainability
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- Funding pressures
Come along and meet the best business brains in the sector during this informal drop-in clinic session in our brand new Owners' & Directors' Forum. A safe space to ask your burning business questions ...Speakers
Technology & Innovation Theatre
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- Technology & digital innovation
I'm not sure what to add for this. I am part of a panel, I will be part of a discussion around the topics in the synopsis above. -
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- Technology & digital innovation
As AI becomes increasingly embedded in social care, building workforce confidence is just as important as implementing the technology itself. In this panel discussion, hear directly from care workers ... -
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- Technology & digital innovation
This session will look at the day-to-day challenges care homes face with digital systems. Care homes are often working with a mix of paper and separate systems, which can make coordination and data ... -
- Technology & digital innovation
This panel explores how technology creates value across all five layers of the care ecosystem: the person being supported the carer the organisation the wider system the community Speakers will examin ... -
- Technology & digital innovation
Design & Build Theatre
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- Compliance & regulation
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- Future of care
The Outstanding Society Learning Lounge
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- Compliance & regulation
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- Workforce sustainability
Reflective practice has long been embedded within nursing as a powerful tool for improving care, developing professional confidence, and supporting continuous learning. But its benefits extend far bey ... -
- Compliance & regulation
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- Funding pressures
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- Future of care
Keynote Theatre
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- Technology & digital innovation
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- Future of care
need to chat this through? -
- Technology & digital innovation
AI is the single biggest conversation in the social care sector right now, but the gap between hype and practical adoption remains wide. This panel cuts through that, with leaders sharing real insight ... -
- Future of care
Adult social care is at a pivotal moment. Major programmes of social care, NHS and housing reform create a rare opportunity to move beyond managing pressures and towards designing a more coherent, sus ... -
- Future of care
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- Future of care
The pace of change across health and social care shows no sign of slowing. From workforce reforms and commissioning changes to regulation, funding and wider government policy, providers are facing a c ...
Homecare Theatre
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- Compliance & regulation
Almost half a million people live in UK care homes, many with frailty, dementia, multiple long-term conditions, and complex medication regimens. As the population ages, the challenges of managing medicines safely continue to grow, with polypharmacy, medication errors, and medicines-related harm posing significant risks to residents while placing increasing pressure on health and care services. This session will explore the key challenges of medicines management in care homes, including the impact of inappropriate prescribing and opportunities to improve medicines safety. It will highlight the essential role of pharmacy professionals in supporting high-quality care, explain how and where care providers can access specialist pharmacy support, and outline some practical steps care homes can take to optimise medicines use, reduce medicines-related harm, and improve outcomes for residents. -
- Compliance & regulation
An introduction to the principles of RBCS and the importance of clinical supervision in social care settings. -
- Compliance & regulation
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- Future of care
Why Collaboration Across Care Settings Matters explores the growing importance of partnership working across healthcare, social care, community services and the voluntary sector. As demand increases and needs become more complex, no single organisation can deliver the best outcomes alone. Through practical examples and real-world insights, the presentation examines the impact of fragmented care pathways and demonstrates how collaboration can improve communication, reduce duplication, support prevention and enhance experiences for individuals and families. It highlights the value of multidisciplinary working, community-based support and integrated approaches that place people at the centre of care. The session encourages organisations to build stronger relationships, work beyond traditional boundaries and focus on shared outcomes to create healthier, more connected and resilient communities. -
- Future of care
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- Compliance & regulation
People & Workforce Theatre
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- Workforce sustainability
Tomorrow’s care leaders are already making their mark across the sector. Chaired by Angela Boxall, this inspiring panel brings together alumni from the Care Show Thirty Under 30 initiative to share th ... -
- Future of care
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- Workforce sustainability
Immigration policy continues to evolve, creating new legal and operational challenges for care providers. This session will provide an overview of the latest immigration reforms, what they mean for em ... -
- Workforce sustainability
Owners' & Directors' Forum
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- Funding pressures
Occupancy growth doesn't happen by accident. It requires a clear brand, a strong reputation and a marketing strategy that resonates with prospective residents and their families. In this interactive w ... -
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- Funding pressures
Growth can unlock exciting opportunities, but scaling too quickly without the right foundations can create significant operational, financial and quality challenges. This interactive workshop will exp ... -
- Funding pressures
Come along and meet the best business brains in the sector during this informal drop-in clinic session in our brand new Owners' & Directors' Forum. A safe space to ask your burning business questions ...Speakers
Technology & Innovation Theatre
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- Technology & digital innovation
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- Technology & digital innovation
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- Technology & digital innovation
The Vivaldi Social Care study is a pioneering national programme that is transforming how health and care data can be used to improve outcomes for people living in care homes. Led by researchers from ... -
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- Technology & digital innovation
Design & Build Theatre
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- Technology & digital innovation
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- Compliance & regulation
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- Future of care
Thoughtfully designed environments can play a vital role in supporting independence, mobility and wellbeing. This session will explore how accessible design principles can help remove physical barrier ... -
- Future of care
The Outstanding Society Learning Lounge
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- Workforce sustainability
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This unique panel brings together voices from across the care journey, including people living in care homes, individuals receiving support in their homes and supporting living. Attendees will leave ...
