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Keynote Theatre
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- Chairs remarks
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- Future of care
Homecare is facing more change at once than at any point in a generation. In this session, Dr Jane Townson OBE, Chief Executive of the Homecare Association, will set out what is happening and what it ... -
- Technology & digital innovation
There has been a deluge of conversations about AI in the past few years. Startups, pilots, initiatives all vying for attention and acclaim. Even in social care we couldn’t help but get swept up in the ... -
- Compliance & regulation
Join us to hear Chris Badger, our Chief Inspector of Adult Social Care and Integrated Care’s key priorities for the future of adult social care regulation. -
A resident's care is continuous. The information behind it isn't. Care sits in one system, medication in another, and the signs that a resident is changing sit between them. A missed dose, a reduced a ... -
- Workforce sustainability
Recruitment remains one of the biggest challenges facing social care, but what does it really take to attract and retain the right people? In this candid fireside chat, a care provider, and former par ... -
Food and drink are fundamental to high-quality care, but are they treated that way in your home? Join Rachel Sipaul, Senior Dietitian at apetito, and Emily Whitehurst, CEO at Constantia Healthcare Gro ... -
- Future of care
Neighbourhood health services are set to become a major part of the future health and care landscape, but what could they mean for social care providers? While many details are still emerging, this se ... -
- Compliance & regulation
A live session with the CQC: Jenny was being hoisted into bed and slipped from the sling, resulting in fall to floor including bump to head……….follow the safeguarding as it unfolds.Speakers -
- Chairs remarks
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Homecare Theatre
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- Chairs remarks
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- Compliance & regulation
Care workers are increasingly being asked to carry out delegated healthcare activities, ranging from medications to wound dressings or PEG feeds. This practice varies between region and organisation a ... -
With increasing workforce pressures, rising costs and growing regulatory demands, care home managers are spending more time on administration than ever before. But what if technology could give that t ... -
- Compliance & regulation
Around one million older people in the UK receive home care, and almost half take five or more medicines - a population projected to grow by 60% over the next two decades. The care workers visiting th ... -
- Workforce sustainability
Recruitment and retention challenges continue to put pressure on homecare providers, while growing demand makes effective workforce planning more important than ever. This panel discussion will explor ... -
"Care workers should be the best paid people in society, not the worst." - Andy Burnham. This is easier said than done when margin's are right, but if we thought differently from application to onboar ...
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- Funding pressures
Private Clients: they can afford you. So why aren't they choosing you?Investing heavily in digital advertising will not fix a positioning problem. Private clients are making one of the most emotionall ... -
- Compliance & regulation
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- Future of care
Neighbourhood Health is one of the most significant reforms to health and social care in England for many years. This session will explain what the Neighbourhood Health framework means for homecare pr ... -
- Future of care
Research has the potential to transform social care, yet many care providers often don’t recognise the important role they can play in generating evidence, influencing policy, and improving outcomes f ... -
- Chairs remarks
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People & Workforce Theatre
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- Chairs remarks
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- Workforce sustainability
Recruitment and retention remain among the biggest challenges facing care providers, but are we doing enough to recognise and nurture the talent already within our organisations? In this practical ses ... -
With increasing workforce pressures, rising costs and growing regulatory demands, care home managers are spending more time on administration than ever before. But what if technology could give that t ... -
- Workforce sustainability
Care managers are the backbone of high-quality care services, yet many are balancing increasing responsibilities, regulatory pressures and workforce challenges. This session will explore the realities ... -
- Compliance & regulation
Historically, many organisations have understandably focused heavily on preparing for inspections themselves. This session looks at where success lives; continuous quality improvement rather than po ... -
- Funding pressures
Commissioning decisions can have a profound impact on the lives of people who rely on care and support, shaping everything from continuity of care to choice, independence and wellbeing. This session w ... -
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This session shares insights from over 500,000 reviews collected on carehome.co.uk and homecare.co.uk. It will help you understand which parts of your service clients and their families value the most ... -
- Compliance & regulation
With the landmark ruling in June 2026, this is a picture of a changing landscape with recent developments still being understood.Join us to talk about the evolving picture, share insights and share re ... -
- Workforce sustainability
The talk will:Explore what workplace incivility looks like in care (often subtle, normalised behaviours rather than overt conflict)Link incivility to staff wellbeing, morale, sickness absence and turn ...Speakers -
- Future of care
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- Compliance & regulation
Non-pharmacological approaches to dementia care are no longer a nice-to-have. They are NICE-recommended, WHO-endorsed, and increasingly what families, commissioners, and inspectors are looking for. An ...Speakers
Owners' & Directors' Forum
Sponsored by:
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- Chairs remarks
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- Compliance & regulation
Delegated healthcare tasks can help providers deliver more responsive, person-centred care, but they also raise important questions around accountability, risk and professional responsibility. In this ... -
- Funding pressures
Rising employment costs, increasing overheads and ongoing funding pressures are forcing providers to make difficult decisions about the future of their services. This interactive workshop will bring t ... -
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For social care providers, building trust with families and local communities requires far more than traditional advertising, it takes authentic, people focused communication.In this Q&A, Danielle Rip ... -
- Funding pressures
This session will explore the latest sales and marketing trends across the care sector, drawing on research with more than 100 care providers to provide a broader view of the market. We’ll share key i ... -
- Workforce sustainability
Recruiting and keeping staff is one of the biggest challenges facing adult social care—and one that isn’t going away. Many factors contribute to workforce capacity issues- high vacancy rates, an aging ... -
- Funding pressures
Come along and meet the best business brains in the sector during this informal drop-in clinic session in our brand new Owners' & Directors' Forum. A safe space to ask your burning business questions ...Speakers
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Technology & Innovation Theatre
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- Chairs remarks
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- Technology & digital innovation
Technology is transforming far more than care delivery. From finance and HR to compliance, rostering and reporting, digital tools are helping providers reduce administrative burden and improve operati ... -
We’re excited to welcome Cathryn Fairhurst of Lovett Care, who will join Lisa Delaney, Country Director at Sensio and Annthea Corry, Head of Sales and Marketing, to share practical insights from their ... -
Vacancy rates are falling, agency use is reducing, and workforce indicators across social care appear to be moving in the right direction. Yet for many providers, the day-to-day reality remains more c ... -
- Technology & digital innovation
As AI becomes increasingly embedded in social care, building workforce confidence is just as important as implementing the technology itself. In this panel discussion, hear directly from care workers ...Speakers -
Healthy life in care depends on four interconnected pillars: nutrition, movement, social connection and recovery. This session explores why these foundations should never be viewed in isolation and ho ... -
- Technology & digital innovation
This session will look at the day-to-day challenges care homes face with digital systems. Care homes are often working with a mix of paper and separate systems, which can make coordination and data ... -
- Technology & digital innovation
The Single Patient Record has the potential to fundamentally improve how joined-up care is delivered across the NHS and social care. Drawing on the experience of the Greater Manchester Care Record, th ... -
- Technology & digital innovation
This panel explores how technology creates value across all five layers of the care ecosystem: the person being supported the carer the organisation the wider system the community Speakers will examin ... -
- Technology & digital innovation
Design & Build Theatre
Sponsored by:
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- Chairs remarks
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- Future of care
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This presentation explores how lifting devices can actually promote and support mobility, challenging existing misconceptions about 'passivity' in hoist use. Simultaneously, we will focus on the most ... -
- Future of care
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- Compliance & regulation
this will be a panel talk -
- Future of care
Colour is often one of the last decisions made on a project, yet it can have one of the greatest influences on how people experience and understand a space. This session explores the role of colour ... -
- Future of care
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- Future of care
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- Technology & digital innovation
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- Future of care
The Outstanding Society Learning Lounge
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- Compliance & regulation
Annual Review of adult social care complaints – The Local Government and Social Care Ombudsman -
- Future of care
Reflective practice has long been embedded within nursing as a powerful tool for improving care, developing professional confidence, and supporting continuous learning. But its benefits extend far bey ... -
- Future of care
What does a genuinely good night look like for someone receiving care and support? Bringing together perspectives from outstanding care, occupational therapy, innovation and practice, this session wil ... -
- Future of care
Conversations about end-of-life care can be some of the most difficult we have – particularly when supporting people with learning disabilities, autism and older people living in care settings. Yet av ... -
- Future of care
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Executive Club
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- Executive Club
Check in, visit the cloakroom, grab a coffee, and collect your lunch voucher before the day begins. -
- Executive Club
The expectations of tomorrow's residents are changing, and retirement living must evolve with them. As a new generation approaches later life, operators are being challenged to think differently about ... -
- Executive Club
An invite-only lunch for care group owners and directors running between 3 and 30 sites. Growing a care group to scale raises the same six questions every time: how do you Find it Fund it Structure it ... -
- Executive Club
Keynote Theatre
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- Chairs remarks
Opening remarks and outline of the agenda for the day. -
- Technology & digital innovation
Peter Kinsey, Chair of Iris Care Group, will be outlining the Digital Excellence Roadmap for working age adult services. This is an important new development for the sector which, for the first time, ... -
- Sponsored session
- Funding pressures
Care providers have been building bridges across funding gaps for decades. Utilising their people, ingenuity and community to provide increasingly complex support at challengingly static rates. A real ... -
- Future of care
need to chat this through? -
- Technology & digital innovation
AI is the single biggest conversation in the social care sector right now, but the gap between hype and practical adoption remains wide. This panel cuts through that, with leaders sharing real insight ... -
- Future of care
Adult social care is at a pivotal moment. Major programmes of social care, NHS and housing reform create a rare opportunity to move beyond managing pressures and towards designing a more coherent, sus ... -
- Future of care
What can the UK adult social care sector UK learn from the rest of the world? This session brings together experts from research, policy and care provision to explore how international collaboration c ... -
- Future of care
The pace of change across health and social care shows no sign of slowing. From workforce reforms and commissioning changes to regulation, funding and wider government policy, providers are facing a c ... -
- Chairs remarks
Opening remarks and closing remarks. I will take your guidance
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Homecare Theatre
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- Chairs remarks
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- Compliance & regulation
Care home residents are among the most vulnerable people in any healthcare system, often living with frailty, dementia, multimorbidity, and complex medication regimens. This session will explore the g ... -
- Compliance & regulation
The Foundation of Nursing Studies (FoNS) has provided Resilience-Based Clinical Supervision (RBCS) programmes specifically for social care nurses since January 2024. RBCS is a form of restorative su ... -
- Compliance & regulation
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- Future of care
Why Collaboration Across Care Settings MattersAs the health and social care landscape continues to evolve, effective collaboration across care settings has never been more important. This speaker sess ... -
- Future of care
Delegated healthcare activities are becoming an increasingly important part of homecare, driven by growing demand, workforce pressures, and the shift towards neighbourhood health. This session will ex ... -
- Sponsored session
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- Compliance & regulation
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- Chairs remarks
People & Workforce Theatre
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- Chairs remarks
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- Sponsored session
Care will remain fundamentally human, but the workforce and operating environment around it are changing rapidly. This session brings together experts from across the UK care sector to explore what mu ... -
- Compliance & regulation
Join us to talk through CQC’s requirements of registration and our expectations Get an inside look at the common pitfalls of prospective providers Hear directly from CQC’s registration team -
- Technology & digital innovation
- Sponsored session
Before someone enquires about a care service, they will often form an impression online. In this practical session, Will Roberts, Founder of WebBox, will explore whether your organisation can be found ... -
- Workforce sustainability
Tomorrow’s care leaders are already making their mark across the sector. Chaired by Angela Boxall, this inspiring panel brings together alumni from the Care Show Thirty Under 30 initiative to share th ... -
- Future of care
We get it, we hear it all the time; this word 'intergenerational' is talked about a lot in care homes. To everyone who works in care, the benefits are clear to see, it's already witnessed when the gre ... -
- Workforce sustainability
Immigration policy continues to evolve, creating new legal and operational challenges for care providers. This session will provide an overview of the latest immigration reforms, what they mean for em ... -
- Sponsored session
"Care workers should be the best paid people in society, not the worst." - Andy Burnham. This is easier said than done when margin's are right, but if we thought differently from application to onboar ... -
- Workforce sustainability
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- Chairs remarks
Owners' & Directors' Forum
Sponsored by:
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- Chairs remarks
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- Funding pressures
Occupancy growth doesn't happen by accident. It requires a clear brand, a strong reputation and a marketing strategy that resonates with prospective residents and their families. In this interactive w ... -
- Sponsored session
Technology is evolving faster than ever, but with so many platforms, AI tools and digital initiatives entering the market, how do care providers know what will genuinely make a difference to their ser ... -
- Funding pressures
Growth can unlock exciting opportunities, but scaling too quickly without the right foundations can create significant operational, financial and quality challenges. This interactive workshop will exp ... -
- Technology & digital innovation
- Sponsored session
Every care organisation is trying to solve the same equation: the people who need support, the people who deliver it, and the systems needed to make the two add up. For years, technology added complex ... -
- Future of care
Join this celebration of innovation in care as the National Care Forum announce the team or individual who has won this year’s Care Innovation Challenge. They will not only hold the title of 2026 Chal ... -
- Funding pressures
Come along and meet the best business brains in the sector during this informal drop-in clinic session in our brand new Owners' & Directors' Forum. A safe space to ask your burning business questions ...Speakers
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Technology & Innovation Theatre
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- Chairs remarks
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- Sponsored session
AI is only worth talking about if it changes what your team can do on the ground: catching a change in someone's condition before it becomes a crisis, evidencing quality without hours of extra admin, ... -
- Technology & digital innovation
TBC -
- Technology & digital innovation
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- Technology & digital innovation
The Vivaldi Social Care study is a pioneering national programme that is transforming how health and care data can be used to improve outcomes for people living in care homes. Led by researchers from ...Speakers -
- Sponsored session
AI is rapidly becoming one of the most talked-about innovations in social care, promising to improve efficiency, reduce administrative burden, and support better outcomes. But how can providers separa ... -
- Technology & digital innovation
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- Technology & digital innovation
- Sponsored session
In this fireside chat, Verkada sits down with Discovery Care Group to discuss their security transformation, from the challenges of outdated systems to the results of a modern, unified platform. It of ... -
- Chairs remarks
Design & Build Theatre
Sponsored by:
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- Chairs remarks
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- Future of care
As people’s needs become increasingly complex, the environments in which they live, receive support and participate in their communities must evolve alongside them. This panel will explore how thought ... -
- Technology & digital innovation
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- Compliance & regulation
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- Future of care
Creating environments that are both safe and enabling is one of the greatest challenges in adult social care. As providers increasingly support people with complex needs, autism, learning disabilities ... -
- Future of care
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- Chairs remarks
The Outstanding Society Learning Lounge
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- Workforce sustainability
Reflective practice has long been embedded within nursing as a powerful tool for improving care, developing professional confidence, and supporting continuous learning. But its benefits extend far bey ...Speakers -
- Compliance & regulation
This unique panel brings together voices from across the care journey, including people living in care homes, individuals receiving support in their homes and supporting living. Attendees will leave ...Speakers -
- Workforce sustainability
Great support starts with people who feel supported themselves. In this session we'll explore team wellbeing beyond initiatives and benefits, looking at the culture, leadership and everyday experience ... -
- Funding pressures
How do we constructively challenge funding decisions in order to facilitate positive outcomes and develop closer working relationships? -
- Chairs remarks
Executive Club
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- Executive Club
Check in, visit the cloakroom, grab a coffee, and collect your lunch voucher before the day begins. -
- Executive Club
Successful retirement living is about far more than providing high-quality accommodation. Today's residents are looking for places where they can remain active, connected and independent, with opportu ... -
- Executive Club
As the government looks to move away from the leasehold system, this session will explore ARCO's proposals for tenure reform based on New Zealand, the international leader in housing-with-care. Partic ... -
- Executive Club
