Avanti West Coast Terms & Conditions

• Promotion is open to UK residents aged 18 years or over.
• Tickets purchased are only valid for travel into and out of Birmingham International and Birmingham New Street between 7th and 14th October 2025.
• Booking must be made at least 7 days in advance to access discounted fares.
• Discount and tickets only valid for sale to registered members. Proof of Event attendance must be shown with your ticket.
• The discount is available on Avanti West Coast Advance fares on selected services.
• Each booking may be made for up to 4 passengers, all of whom must provide proof of Event attendance. There is no additional child discount. There are no further discounts for Railcards.
• Seat reservations are compulsory and free of charge for both outward and return journeys and are only valid when travelling on Avanti West Coast. Customers must travel on the trains and seats they reserve. If customers travel on different dates or trains, they will have to purchase new tickets at the full fare.
• Travel is subject to availability and requested journeys cannot be guaranteed.
• Tickets are non-refundable and the time or date of travel cannot be changed.
• Some weekend and occasional weekday services may be affected by engineering works, so please check when booking and also the day before you travel on the Planned Engineering page.
• If you have specific needs or require journey assistance when travelling by train, please contact Passenger Assist at least 24 hours before you intend to travel.
• All travel is subject to The National Conditions of Travel, please refer to the National Rail Enquiries website for details.
• Travel is only available on services operated by Avanti West Coast. In cases of severe disruption The National Conditions of Travel apply. If you are in any doubt as to whether a certain train is run by Avanti West Coast, you should check with the staff before boarding.
• In the event of unforeseen circumstances, the promoter reserves the right to cancel the promotion without prior notice.
• By entering the promotion all participants will be deemed to have accepted and be bound by the terms and conditions and by any other requirements set out in the promotional material.
• The website is provided by Avanti West Coast. The site is controlled from the UK and therefore does not represent the content which will be appropriate in all jurisdictions. If you choose to access the site from outside the UK you must ensure compliance with local laws. Your entrance to the site is subject to you accepting the terms and conditions.
• Avanti West Coast reserves the right to revise the terms and conditions, information materials and notices on this site from time to time or to temporarily or permanently discontinue the site or any part of it from time to time without prior notice should circumstances make this unavoidable. You should review the terms and conditions each time you visit this site.
• Avanti West Coast endeavours to ensure that the information on the site is accurate but makes no representations or warranties as to accuracy and accepts no liability for the same.
• Avanti West Coast does not control all sites linked to the site and shall have no liability for the same.
• Personal information provided by you to the site will be used in accordance with the laws enforced under the Data Protection Act.
• Full Advance ticket Terms and Conditions are available at www.avantiwestcoast.co.uk/terms-conditions or by calling 0345 528 0253.
• The promotion is run by First Trenitalia West Coast Rail Limited: Registered in England and Wales No. 10349442. Registered office: 8th Floor, The Point, 37 North Wharf

Q: Who can access the discounted fares?
A: Attendees who are registered for the event and can provide proof of attendance.

Q: When can I travel using this offer?
A: Between 7 and 14 October 2025, to or from Birmingham International or Birmingham New Street.

Q: How do I book?
A: Book before 23 September 2025 to receive your discount, departing and arriving into an Avanti station. Tickets are available through the Avanti West Coast website.

Q: Are seat reservations included?
A: Yes, seat reservations are free and required. You must travel on the specific train and seat booked.

Q: Can I get further discounts with a Railcard or for children?
A: No, Railcards and child discounts do not apply to this promotion.

Q: Can I change or refund my ticket?
A: No, tickets are non-refundable and non-changeable.

Q: Which trains can I use?
A: This offer is valid only on Avanti West Coast services.

Q: What if there’s disruption or engineering work?
A: Travel is subject to availability and planned engineering works. Check before you travel.

Q: What if I need assistance?
A: Contact Passenger Assist at least 24 hours before your journey if you require help.