NEC Birmingham |  08 - 09 October 2025

CO-LOCATED WITH:
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Care Show 2024 Programme

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Nourish logo
Care Keynote
  1. Join us for an insightful and forward-thinking panel discussion exploring the evolving landscape of social care regulation, with a particular focus on continuous improvements in care quality. This tim ...
  2. Co-production is the future of care, at every level. We know that when the perspectives of everyone involved are utilised this leads to better care. Why should digital care systems be any different? J ...
    Sponsored By
    Building better outcomes in care: how collaboration between care providers and digital care systems drives quality care
  3. This session will explore how mindset empowerment and effective stress management can not only enhance personal resilience but also foster a collaborative environment among care teams. By understandin ...
  4. Sponsored By
    Digitising for Success: Leveraging Technology to Achieve Organisational Goals
  5. Join Vikki Beckwith and The Affinity Care Group as we take a closer look at how to effectively prepare evidence for your next CQC inspection. We’ll explore the CQC's five key areas - Safe, Effective, ...
    Sponsored By
    Getting your evidence right for your CQC inspection
  6. Women make up 81% of the care sector, and 60% of this group are at or around the age that women typically experience the menopause. That translates to up to one million women in the adult social care ...
  7. In this ministerial video address, Stephen Kinnock will highlight the government’s ambitions and commitments for reforming the adult social care sector.
Amara Hammond
Design, Build & Environments
  1. The session will review how and when to make best decisions and in choosing shell finishes for a care, including:  flooring, wall finishes, and signage.
  2. Normally when designing the interior of a care home, the focus is on what is best for the residents living in that care home, and rightly so!  But what about the staff?  Are we providing an environmen ...
  3. The care home setting is what the residents call their home, but are they able to enjoy a lifestyle and engage in activities like they would want to do in their own home? In this session we explore ho ...
    Sponsored By
    Lifestyle & activities: how the care setting can support this
  4. The Great Debate! New Builds versus Refurbishments! What is better for the care sector right now?! Surely it’s new builds because everything is nice and new?! But there’s been some highly successful t ...
  5. As the leading provider of real estate solutions, CBRE will outline strategies to maximise property value, optimise costs and generate ongoing cost savings throughout the property lifecycle including ...
    Sponsored By
    How to optimise cost and generate cost savings across the property lifecycle
  6. Overview of how colour can be effectively used through the use of paint, wallpaper and fabrics to comfortable, dementia friendly care environments. Learn more about the modern technology of new materi ...
  7. In this panel Big Ian Donaghy will be drawing on the real-life, real-time experience of three care providers who have a long history of working in the sector and navigating the challenges that sometim ...
  8. It’s a good question – what do we mean by Sensory Care Environments? Sometimes designers are asked to create a ‘Sensory Room’ but shouldn’t all environments of a care home provide some level of sensor ...
Log my care logo
Homecare Theatre
  1. "Getting to 'Outstanding': Total Quality Management for Home Care Businesses" is for those in the home care industry seeking to elevate their services and achieve excellence. Tailored specifically for ...
  2. This unique panel discussion features some of social care’s leading voices, and will set out what the new government can do to realise the transformative potential of social care in our ageing society ...
    Sponsored By
    Solving the crisis in social care: how the new government can drive real change
  3. This interactive session on mastering effective techniques to de-escalate anxiety and challenging behaviours is designed to build your skills and awareness of how to manage difficult situations with e ...
  4. Rostering in the care sector often comes with its fair share of challenges, but it doesn’t have to be a source of stress.When managed effectively, rostering can become a powerful tool to enhance the q ...
    Sponsored By
    Top tips on rostering in care
  5. Supporting medication in the domiciliary care, challenges care providers and carers face and how best to overcome them.
  6. This session aims to support care organisations that are considering applying to the Home Office for a sponsor licence, as well as those that have already been granted one. Through discussing lived ex ...
  7. Cleansing wipes for aging skin should be formulated to help protect the skin barrier, with mild formulations that gently cleanse and complement the acid mantle to prevent an increase in trans-epiderma ...
Futuru
People, Workforce & Wellbeing
  1. Finding the right people is a tough gig, especially up against a high churn and exit rate from the sector, stretched budgets, DEI challenges and growing skills gaps.In this session we'll look at how t ...
    Sponsored By
    Transforming care recruitment with the right tech
  2. Serving up insights from Women who have achieved GREAT things in social care. You are invited to participate in our thought-provoking "Dinner Dialogue," where high profile sector women will be dishing ...
  3. Join us to celebrate the 2024 laundry heroes as we announce the winners of this year's Love Laundry Awards.  The categories are: ·        Love Laundry Hero ·        Love Laundry Care Home ·        Bes ...
    Sponsored By
    2024 Love Laundry Awards
  4. I hope that in light of the care worker's perspective things can begin to change across the care industry. Workers need more recognition for the hard work they do in this profession. A better work lif ...
  5. In this keynote session, we delve into the transformative power of clinical excellence and its profound impact on the lives of those receiving care. Join us as we hear from speakers who will share the ...
    Sponsored By
    Empathy in action: Stories that shape better care. A journey of compassion, impact, and innovation
  6. Relational Care describes a way of recognising and practising the essential mutuality of care-giving, an approach rooted in essential humanity that enables all concerned to find greater self-worth and autonomy, promotes the value of each individual, whether a ‘giver’ or ‘receiver’ of care, by empowering everyone to both give and receive.
  7. "We treat everybody equally," is no longer an acceptable response to questions about LGBTQ+ inclusion in care during the new CQC inspections. CQC now need reliable evidence, including the feedback of ...
Business Theatre
  1. What enables an organisation to have a Winning Team and Winning Culture? Culture is a tricky thing to pin down; it grows from the interactions between team members. Discover what makes people tick, ho ...
  2. Join Prosperwell, the UK's leading digital marketing agency specialising in the care sector, for an insightful session on maximising the potential of online directories to boost private enquiries for ...
  3. Sponsored By
    Building stronger carehome businesses
  4. This session offers a deep dive into the critical sales and marketing tactics essential for the successful launch of a new care home. Experts will share their experiences and best practices, covering ...
  5. QCS and Carebeans are joined by a special guest and together will explore the common misconception that compliance and care are mutually exclusive within the care industry. Our experts, with their fir ...
    Sponsored By
    Compliance is not a compromise
  6. Whether you're a seasoned professional or you've never ever heard of ESG, come along to find out what a greener future looks like. We'll be demystifying the E in ESG, looking at new technologies, how ...
  7. The Supporting Adult Social Care Innovation project (https://www.sasciproject.uk/) is dedicated to building evidence about how to support the adult social care sector to start-up, implement and spread ...
PCS
Technology Theatre
  1. • What we mean by the digital divide (our key area of focus will be on the divide between people with learning disabilities and other citizens) • Why is there a digital divide for this group? • Why is ...
  2. Simplifying digital transformation for care homes and elevating the resident experience Learn how Person Centred Software’s Connected Care Platform simplifies digital transformation for care homes by ...
    Sponsored By
    Simplify your digital transformation journey and elevate your resident experience through connected care
  3. Brand promise is aspirational. Reputation is reality. Modern businesses need to bridge the gap to ensure the product and service on offer, and their commitment to their customers is the reality at the ...
    Sponsored By
    Ensuring brand promise in a feedback-first world
  4. Tips on procurement and how to effectively search and compare care tech
  5. Sponsored By
    Paper versus Digital - Realising the benefits
  6. Provides developing AI approach - engagement with members informing policy review, process and capacity, and application focus
Retirement Living Stage
  1. Introducing the stage, speakers and what to come for the day
  2. Belong has a track record and passion for facilitating intergenerational experiences between those we support and their community. At our latest village in Chester, we have a fully integrated children ...
  3. The Retirement Living Awards aim to seek out the best retirement housing projects and integrated retirement communities and services in the UK, looking for innovation, quality and assurance. Please jo ...
    Sponsored By
    Retirement Living Awards
  4. Learn how Amazon Business is partnering with Home Care organisations to digitalize their day to day so they spend more time caring, and less time buying. Specifically, we’ll explore: ·        Opportun ...
  5. The session will provide an introduction to the Integrated Retirement Community (IRC) sector, detailing how IRCs can address the crises in social care and housing.
  6. Summarising the speakers of today

TOS logo

The Outstanding Society Learning Lounge
  1. Sharing my lived experience in adult social care.
  2. During this session we will discuss why entering awards benefits your teams, business and people you support, which awards to apply for, areas for focus and practical application of CQC evidence in ap ...
  3. During this session we will discuss preparation for teams who work in the community and not directly in teams, we will reflect on the importance of evidence - based on recent inspection experience and ...
  4. The OUT Standing Diversity Forum hope to gather leading voices across the sector with lived experience to lead the charge in the way the sector delivers outstanding care for those who live in the rain ...
  5. Session will celebrate the partnership between Howden and The Outstanding Society whilst discussing emerging risks in the sector
Nourish logo
Care Keynote
  1. Digital social care records are a common sight in care providers across the UK.  A testament to the success of the Digital Social Care led Assured Solutions List initiative. Now that the dust is settl ...
    Sponsored By
    How changing your digital care platform to Nourish improves outcomes, care quality and delivery
  2. Alternative Futures Group (AFG) is a leading North West health and social care charity that delivers exceptional person-centred support.  Operating two established businesses in learning disability an ...
    Sponsored By
    Navigating challenges & creating opportunities - A Provider Perspective
  3. .
  4. The Care Show Thirty Under 30 celebrates tomorrow’s leaders and their successes, together as a community. The Class of 2024 will gain recognition from their peers, receive official acknowledgement for ...
    Sponsored By
    Thirty Under 30 Awards Ceremony
Amara Hammond
Design, Build & Environments
  1. A discussion exploring the growth and investment opportunities in existing care homes with a lively panel of highly experienced care sector professionals who have firsthand experience in the circle of ...
  2. Self-funding residents; the utopia for care homes to attract! But have you got a care home with a suitable environment to attract them with? It’s important to get the care standards right first and fo ...
  3. The drive to be more sustainable hasn’t taken over the care sector to the same level that it has for the hospitality, education and office sectors, but it’s inevitable that it will come! We’ve therefo ...
  4. The need to ensure compliance within care homes is more important than ever and there is plenty of of support available to ensure care quality compliance, but have we considered the compliance require ...
  5. Panel discussion of ways to improve the mealtime experience for older people
Log my care logo
Homecare Theatre
  1. Join me for an insightful session on "Nurturing Excellence: The Impact of Senior Nurse Leadership in Complex Home Care." In today's evolving health and social care landscape, senior nurses play a crit ...
  2. In this session, Josh will demonstrate how Google & Meta is used to attract new clients / customers for the leading care organisations across the UK & USA. ·       How PPC is used to attract new clien ...
    Sponsored By
    How to acquire customers via paid social & PPC (Google ads)
  3. This talk will summarise current challenges, emerging trends, and innovative solutions shaping the homecare sector. Discover how we can collaborate to build outcome-focused, sustainable and person-led ...
  4. Join The Caring View for a critical and informative event focused on "Evidencing Sustainability in Home Care to Meet the CQC Framework." This event is designed to help home care providers understand a ...
  5. This session will look at different ways in which homecare providers can access funding, including through social investment, statutory and philanthropic opportunities.  
  6. Join us for a dynamic presentation where Amrit Dhaliwal (home care franchisor), and Will Ferguson (physiotherapist), delve into the transformative power of mobility and movement for mental and physica ...
  7. Enhancing health outcomes for individuals with learning disabilities and / or autism, with a focus on minimising avoidable deaths.
Futuru
People, Workforce & Wellbeing
  1. Setting the scene about the importance of getting the people component right in your care organisation
  2. Gain exclusive insights from our global survey of 4,000 shift workers, uncovering the latest trends in job satisfaction, technology adoption, and the evolving needs of today's workforce.
  3. **Synopsis: Beyond Boundaries: Inclusive Exercise for Everybody** Join Bailey, founder of BeGreatFitness, in an engaging talk on making exercise accessible to all. "Beyond Boundaries: Inclusive Exerci ...
  4. International Recruitment is tough and complex and there is no getting around that. However, in this session we will explore how effective collaboration amongst select stakeholders can create knowledg ...
    Sponsored By
    Collaboration is knowledge: How to become an organisational expert in International Recruitment
  5. • Introduction to the barriers to access which effect outcomes for d/Deaf & BSL User and people that are hearing Impaired • Common misconceptions from a Deaf BSL CQC inspector • What does good look li ...
  6. Lucy and Tim will be discussing the CQC Single Assessment Framework with a focus on the people that matter, the people who work in the social care sector and the people who use the social care sector. ...
  7. N/A
  8. Setting the scene about the importance of getting the people component right in your care organisation
Business Theatre
  1. The session will cover the importance of branding, defining and developing your brand, and implementing effective marketing strategies to reach your target audience, generate referrals, attract and re ...
  2. It is often the case that families are the initial source of care for the elderly, meeting increasing demands until a crisis happens that triggers them seeking help. This scenario can result in stress ...
    Sponsored By
    An easy start to blended home care
  3. Fireside chat covering a range of common challenges felt by home care franchise models in todays market.
  4. Accessibility is not just about compliance—it’s about creating inclusive experiences for all users, including those with disabilities. This session, "Optimising web engagement and maximising ROI" will ...
    Sponsored By
    Optimising web engagement and maximising ROI
  5. The session will show how researchers and those involved in care worked closely to find ways to make best use of data to improve care. We will talk about what was learned about the data collected in c ...
  6. How to use your apprenticeship levy effectively to optimise the leadership and management skills in your team to provide a solid foundation and to attract and retain the best staff. Increasingly organ ...
  7. In a post-covid world, the emphasis for many people and employees is based on psychological safety and value-driven cultures.  Research will be presented to demonstrate this: we will look at the link ...
PCS
Technology Theatre
  1. How do we realise the potential that technology has to improve the lives of people with a learning disability or autism? Andrew, Chief Commercial Officer at leading North West health and social care c ...
  2. Personalised care can’t happen without ensuring that the individual’s information about their needs and preferences is shared with the relevant professionals involved in their health and social care. ...
  3. Capturing over 6,000 enquiries a month for more than 40 different operators, we will share some of our unique market insights to paint a picture of the enquiry landscape in 2024. We will look at enqui ...
    Sponsored By
    The care home enquiry landscape 2024
  4. Discover how Guided Innovation is revolutionising care settings with cutting-edge sensor technology. Explore three transformative examples: one that significantly reduces costs, another that boosts re ...
  5. As of today, 60% of social care providers have embraced digital social care records (DSCRs). Rebecca Hughes, PRSB's Director of Partner Solutions, and Katie Thorn, Project Lead at the Digital Care Hub ...
  6. Artificial Intelligence (AI) is transforming the landscape of social care, offering unprecedented opportunities to enhance the delivery and efficiency of services. However, this technological revoluti ...
Retirement Living Stage
  1. 18% of the UK population is over 65 years old and over the next 40 years this is predicted to rise by nearly a third, with those aged 80+ doubling to over 6 million people. It averages 5 years for an ...
  2. We will explore how innovative use of technology can transform how people can live better lives in retirement housing. The experts in tech on the stage have seen and know what works and what doesn't.
  3. Explores the critical role of nutrition in managing dementia. This session highlights the connection between brain health and diet, emphasising key nutrients like Omega-3s, antioxidants, and B vitamin ...
  4. ...and ideas to fix this problem.

TOS logo

The Outstanding Society Learning Lounge
  1. During this session we will discuss practical ways of embedding good sustainable practice, ways in which to get your teams on board and the benefits this brings. We will provide top tips based on our ...
  2. Join the chairs and co-chairs to talk to Deborah Sturdy, Chief Nurse for adult social care and Lucy Gillespie, Skills for Care about the opportunities for the sector.
  3. Come and learn the headline findings from Skills for Care latest report on The state of the adult social care sector and workforce in England. This will provide insight into our workforce and what we ...
  4. Join the Directors of the Outstanding Society for a Q&A session about hot topics in the sector?

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