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Conference Programme

The Care Show Birmingham 2025 programme is here! Stay tuned for more updates

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10:25 10:30
Your local time: )

Chair's opening remarks
10:30 11:00
Your local time: )

Putting policy into practice: what are the impacts of the recent updates

The Casey Commission and Employment Rights Bill/Fair Pay Agreement

Speakers

Vic Rayner, CEO - National Care Forum
11:05 11:35
Your local time: )

Session sponsored by: Nourish
11:50 12:20
Your local time: )

An update from the CQC

An address from the Chief Inspector of Adult Social Care and Integrated Care from Care Quality Commission
13:30 14:00
Your local time: )

Workforce strategy: the one year update

Speakers

Beverley Futit, Director of Digital Transformation - National Care Forum

Emily Hindle, Head of Policy - Alzheimer's Society

Rachel Kelso, Founder & Managing Director - Homecare Voices
15:45 16:15
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Providers Unite: campaigning for change

Speakers

Nadra Ahmed, Executive Chairman - National Care Association

Katrina Hall, Project Manager - Providers Unite
16:25 16:55
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What advice would you give Baroness Casey on social care?

Speakers

Dr Jane Townson OBE, CEO - Homecare Association
16:55 17:00
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Chair's closing remarks

10:10 10:15
Your local time: )

Chair's opening remarks

Chairperson

Lee Trueman, Senior Business Development Manager - OneTouch
10:15 10:45
Your local time: )

Employee wellbeing: promoting wellness in the workforce

Speakers

Olivia Curno, CEO - Elizabeth Finn Holmes
10:55 11:40
Your local time: )

Successful co-production: practical approaches and success stories

Speakers

Kathryn Smith OBE, Chief Executive - Social Care Institute for Excellence

Deborah Rozansky, Director of Policy, Research & Information - Social Care Institute for Excellence

Jacqui Darlington, Member - National Coproduction Advisory Group

Caroline Waugh, Member - National Coproduction Advisory Group
12:30 13:00
Your local time: )

Let's talk about death and dying: what is palliative care?

An open, honest, heart led session about death. Death is more of a human event, not a clinical one and in this session we will talk about the importance of connection, understanding our own feelings a ...

Speakers

Katie Costello, Soul Midwife, Funeral Celebrant and CPD Accredited Death Educator - Katie Costello End of Life Support Services
13:10 13:40
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Session sponsored by: Deputy
13:50 14:20
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An update on CQC's Dementia Strategy

Speakers

Stefan Kallee, Deputy Director of Adult Social Care - Care Quality Commission
15:10 15:40
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Framework update: quality statements and evidence categories

Speakers

Paula Cashmore, Product Owner - Achievable Care Quality Community

Julie Garrity, Independent Health and Social Care Advisor
16:30 17:00
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Personalised care and support plan standards: managing care better

Speakers

Nilesh Bharakhada, PRSB Clinical Director, GP - PRSB

10:10 10:15
Your local time: )

Chair's opening remarks

Chairperson

Amrit Dhaliwal, CEO - Walfinch
10:15 10:45
Your local time: )

Moving beyond the comfort zone: compassion fatigue in nursing and health care and the importance of prioritising our own health and wellbeing

Speakers

Claire Sutton, Head of Independent Health and Social Care (IHSC) - RCN

Vicky Sandy-Davis, Lead Nurse, Independent Health and Social Care West Midlands Region - Royal College of Nursing
11:35 12:05
Your local time: )

Session sponsored by: Nourish
12:15 13:00
Your local time: )

From hands-on to high-tech: what does AI mean for homecare?

Speakers

Lesley Cobb, Transformation Director - Bluebird Care

Amrit Dhaliwal, CEO - Walfinch

Dr Jane Townson OBE, CEO - Homecare Association

Gemma Lock, Head of Commercial - Trinity Homecare

Hannah Morgan, CEO - Care-Brain
13:50 14:20
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From consulting to care: what other sectors can teach us about homecare transformation

Speakers

Gemma Lock, Head of Commercial - Trinity Homecare
14:30 15:15
Your local time: )

Insights into delegated healthcare activity: different perspectives on the journey of delegation

Speakers

Alex Ball, Workforce Delivery Coordinator - Skills For Care

Rachel Yates Hoyles, National Practice Innovation Lead - Skills For Care

Michelle Tennant, Clinical Governance Lead - HomeInstead UK

Rob Moriarty, Expert - by Experience
16:05 16:35
Your local time: )

Collaborate to care: cracking the code of local authority engagement

Speakers

Sharon Lowrie, Chief Executive - Be Caring Limited
16:35 16:40
Your local time: )

Chair's closing remarks

Chairperson

Amrit Dhaliwal, CEO - Walfinch

10:15 10:20
Your local time: )

Chair's opening remarks
10:30 11:00
Your local time: )

Insights from 2025: a care market review

Speakers

Lee Howard, Regional Director (North, Midlands & Anglia) - Christie & Co
11:10 11:40
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Session sponsored by: PCS
11:50 12:20
Your local time: )

Latest government updates on sponsorship: what the changes mean for you

Speakers

Matthew Bond, CEO & Co-Founder - Borderless
12:30 13:15
Your local time: )

Recruitment and retention: tackling the critical challenges

Speakers

Liz Jones, Policy Director - National Care Forum

Phil Orton, Deputy Chief Executive - Making Space

Kate Silver, Director of People - Royal Star & Garter

Reena Devi, Senior Research Fellow - School of Healthcare, Faculty of Medicine and Health, University of Leeds

Karen Spilsbury, Executive Lead for School for Social Care Research - University of Leeds
13:25 13:55
Your local time: )

Tea with Tobi live: becoming the care provider of choice

Speakers

Tobi Alli-Usman, Managing Director - Prosperwell
14:05 14:50
Your local time: )

Future-proofing your business: developing a plan for business viability

Speakers

Jay Dodhia, CEO and Co-Founder - Serene Care

Palvi Dodhia, Director & Co-Founder - Serene Care
15:40 16:10
Your local time: )

Starting strong: overcoming the challenges of setting up as a new provider

Speakers

Palvi Dodhia, Director & Co-Founder - Serene Care

Angela Boxall, Committee Member - Championing Social Care

Samantha Crawley, Director & CEO - The OS & EQ Care Group
16:20 16:50
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Scaling rapidly: how independent care providers can set new standards within the sector

Speakers

Nick Somani, CEO - Kara Healthcare
16:50 16:55
Your local time: )

Chair's closing remarks

10:15 10:20
Your local time: )

Chair's opening remarks

Chairperson

Dr Caroline Green, Director of Research - Institute for Ethics in AI, University of Oxford
10:20 10:50
Your local time: )

Inclusive use of tech in self-directed support

Speakers

Christopher Watson, Founder & CEO - Self-Directed Futures

Amy Lewis, Managing director - JUST CHECKING

Lucia Fusko Harcinikova, Manager - KeyRing Living Support Networks

Claire Gleeson, Business Development Lead - KeyRing Living Support Networks
11:00 11:30
Your local time: )

Session sponsored by: CoolCare
11:40 12:10
Your local time: )

Session sponsored by: Sensio
12:20 12:50
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Tech transformations: funding your digital leap

Chairperson

Anisa Burns, General Manager - HSC - Care - The Access Group

Speakers

Nina Allen, Founder & CEO - Austen Allen Homecare

Trudie Fell, CEO & Founder - Bellevie

Kristoffer Kentta, Senior Engagement Manager - Candesic

Matthew Hoad-Robson, Founder - Tend VR
13:00 13:30
Your local time: )

Session sponsored by: Ally Labs
13:40 14:25
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How to actually use AI in your care business: a LIVE DEMO

Speakers

Jonathan Cunningham MBE, Chair And Founder - CMIC
14:35 15:05
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Session sponsored by: Verso Vision
15:15 15:45
Your local time: )

Powered by people: a blended approach to Technology Enabled Care

Speakers

Joanna Scammell, Managing Director for Technology Enabled Care - Community Integrated Care
15:55 16:40
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The new role of care technologists

Speakers

Beverly Futtit, Digital Lead - National Care Forum

Fran Simmons - Skills For Care

Clare Burgess, CEO - Kyndi
16:50 16:55
Your local time: )

Chair's closing remarks

Chairperson

Dr Caroline Green, Director of Research - Institute for Ethics in AI, University of Oxford

10:15 17:00
Your local time: )

Content coming soon!

10:15 10:20
Your local time: )

Chair's opening remarks

Chairperson

Sarina Kiayani, Policy and External Affairs Manager - ARCO
10:20 10:50
Your local time: )

Sponsored Session TBC
11:00 11:30
Your local time: )

Serving the middle market

Speakers

Paul Tisdale, Director of Innovation - St Monica Trust
11:40 12:25
Your local time: )

How do you make care a choice move?

How do we bridge the gap between home care and care homes including the regulatory position between the two options• Understand the difference between home care and care home plus the benefits of e ...

Speakers

Melissa Magee, Managing Director + Architect - Carless + Adams
12:45 14:10
Your local time: )

Retirement Living Awards

The Retirement Living Awards aim to seek out the best retirement housing projects and integrated retirement communities and services in the UK, looking for innovation, quality and assurance. Please jo ...
14:35 15:05
Your local time: )

Leasehold reform updates

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Speakers

Sarina Kiayani, Policy and External Affairs Manager - ARCO
15:15 15:45
Your local time: )

Acoustic accessibility: ensuring correct provision in retirement living settings

Speakers

Pritesh Nathwani, Director - Symphony Hearing

Paul Tisdale, Director of Innovation - St Monica Trust
15:55 16:40
Your local time: )

Tackling key occupancy challenges

Speakers

Ali Powell, CEO & Founder - Commercial Acceleration

Piers Du Bouley, Head of Leasing - Birchgrove

Philippa Kellar, Managing director - Richmond Villages (& BUPA)

Amanda Nesbitt, Sales & Marketing Director - Richmond Villages (& BUPA)
16:40 16:45
Your local time: )

Chair's closing remarks

Chairperson

Sarina Kiayani, Policy and External Affairs Manager - ARCO

10:10 10:15
Your local time: )

Chair's opening remarks
10:15 11:00
Your local time: )

Inside the coroner's court: a mock inquest for care providers

Gain a front-row seat to the workings of a coroner’s court in this scripted mock inquest, created specifically for care providers. Follow the proceedings of a fictional case to understand how evidence ...

Speakers

Samantha Crawley, Director & CEO - The OS & EQ Care Group

James Rycroft, Director & Managing Director - The OS & Vida Healthcare

Lara Bywater, Director - The OS & LDC Care

Gemma Nicholas, Senior Associate - RWK Goodman

Zoe Fry, Director & Co-Chair - The OS & South East SCNAC

Ruth French, Director & Operations Director - The OS & Stow Healthcare
11:15 11:45
Your local time: )

Session sponsored by: Nourish
12:00 12:45
Your local time: )

Government updates: what will the fair pay agreement look like

Speakers

Tom Surrey, Director of Policy - DHSC

Rose Thomas-Willis, Deputy Director for Fair Pay Agreements - Department of Health and Social Care
15:45 15:50
Your local time: )

Chair's closing remarks

10:10 10:15
Your local time: )

Chair's opening remarks

Chairperson

Lee Trueman, Senior Business Development Manager - OneTouch
10:15 10:45
Your local time: )

2000 voices: care worker wellbeing survey results from the Care Workers' Charity

Speakers

Karolina Gerlich, CEO - The Care Workers' Charity
11:35 12:20
Your local time: )

Care talk: how language affects the public perceptions of care

Speakers

Daniel Casson, md - Casson Consulting

Jayne Sambrooks, PR & Engagement Manager - The Access Group
12:30 13:15
Your local time: )

What international recruitment means to CQC

Speakers

Clair Brown, International Recruitment & Modern Slavery Lead - Care Quality Commission
14:05 14:35
Your local time: )

PINCH ME: identifying detereoration and reducing avoidable hospital admissions

Speakers

Stella Shaw, Director - StellarCare NW LTD

Liz Blacklock, Director Operations - National Association of Care and Supportworkers

Kirsten Protherough, CEO - Care Boodle
15:25 15:55
Your local time: )

Safe spaces: building better cultures and psychologically safe workplaces

Speakers

Lauri Smith, CEO - Josh's Care
15:55 16:00
Your local time: )

Chair's closing remarks

Chairperson

Lee Trueman, Senior Business Development Manager - OneTouch

10:10 10:15
Your local time: )

Chair's opening remarks

Chairperson

Richard Stanfield, Franchise Support Manager - Walfinch
10:55 11:25
Your local time: )

Sustainable growth strategies: business development for the long term

Social care entrepreneurship can survive in today’s tumultuous environment. By transforming challenges into stepping stones towards a legacy of sustainable growth, we can look forward to increased exc ...

Speakers

Stuart Callister, Founding Director - Severn Vale Home Care
12:15 13:00
Your local time: )

The cost of care: exploring pay inequity in delegated healthcare tasks

Speakers

Karolina Gerlich, CEO - The Care Workers' Charity
13:10 13:40
Your local time: )

The Employment Rights Bill: progress or political theatre?

Speakers

Daisy Cooney, Head of Policy - Homecare Association
13:50 14:20
Your local time: )

Hidden in plain sight: how the Disabled Facilities Grant can help you support independent living

The session will offer a practical overview of what the DFG is, how it works, and how it can support people working in homecare, reablement and social care more broadly. I’ll share real examples and c ...

Speakers

Paul Smith, Director - Foundations
14:40 15:00
Your local time: )

Dementia Friends: changing dementia services within homecare

Speakers

Claire Ronan, People Director - Bluebird Care

Lee Walsh, Director of Group Operations - Bluebird Care
15:40 15:45
Your local time: )

Chair's closing remarks

10:10 10:15
Your local time: )

Chair's opening remarks

Chairperson

Amy Ralston, Associate - Stephens Scown LLP
10:15 10:45
Your local time: )

Optimising occupancy: turning leads into residents

Speakers

Jac Owen, Managing director - Connect studio
11:35 12:05
Your local time: )

Smart savings: cutting costs with mindful energy and waste management

Speakers

Jeremy Carter, Company Director - Carter Energy Consulting
12:55 13:25
Your local time: )

Ready, set, sell! Preparing your care business for sale

Speakers

Martin Gould, Healthcare Senior Asssociate - Stephens Scown LLP

Paul Birley, Ex Head of Public Sector & Healthcare - Barclays
13:35 14:20
Your local time: )

Maximising your sales performance

Speakers

Lisa Vile, Sales and Hospitality Manager - Athena Care Homes (UK) Ltd

Stephanie Bowie, Head of Sales - Signature Senior Lifestyle

Liz Patrick, Group Admissions Manager - Stow Healthcare Group

Sarah Croxtall, Group Sales and Marketing Manager - Porthaven Care Homes
14:30 15:00
Your local time: )

Session sponsored by: WebBox
14:30 15:00
Your local time: )

Care Innovation Challenge Final

Speakers

Beverley Futit, Director of Digital Transformation - National Care Forum
15:10 15:40
Your local time: )

How to prepare care staff for a CQC inspection
15:40 15:45
Your local time: )

Chair's closing remarks

Chairperson

Amy Ralston, Associate - Stephens Scown LLP

10:10 10:15
Your local time: )

Chair's opening remarks

Chairperson

Dr Caroline Green, Director of Research - Institute for Ethics in AI, University of Oxford
10:15 10:45
Your local time: )

Practical use of AI in care

This presentation explores how Abbotsford Care uses AI, especially large language models as a creative and communication tool to support growth, leadership, and connection across our care services. We ...

Chairperson

Daniel Casson, md - Casson Consulting

Speakers

James Maynard, Product Marketing Director - The Access Group

Peter Otto, Chief Product Officer - Sentai.ai

Alyson Vale, Business and Operations Director - Abbotsford Care (Glenrothes) Ltd

Shane Sheehan, Lecturer - University of Edinburgh
10:55 11:25
Your local time: )

Staff savings: what tech can I use to streamline costs?

Chairperson

Neil Eastwood, Founder & CEO - Care Friends

Speakers

Ian McMullon, Divisional Director of Care - The Access Group

Veronica Anthony, Director of People & Organisation Development - Avante Care & Support

Emma Jane Tinkler, Programme Manager - HC One
11:35 12:20
Your local time: )

Bridging the gaps: improving interoperability of digital care systems

Chairperson

Katie Thorn, Project Lead - Digital Care Hub

Speakers

Harvey Neve, Director: Digital Data & Technology - HC-One

James Maynard, Product Marketing Director - The Access Group

Ian Binks, Business Development Director - Digital Care Records - Orion Health

John Powell, Professor of Digital Health Care
13:10 13:40
Your local time: )

Discovering data: a new project launch

Speakers

Andrew Jones, Director of Welfare and Care - Nautilus International

Beverley Futit, Director of Digital Transformation - National Care Forum
13:50 14:35
Your local time: )

Outside inspiration: what can social care learn from digitally-evolved sectors

Chairperson

Daniel Casson, md - Casson Consulting

Speakers

Helena Zaum, World Wide Partnership Development Specialist - Amazon Web Services

Howard Charles Allen, Founder - HealthMoni

Paul Cusworth, Business Systems Manager - Wirral Council
15:25 15:55
Your local time: )

Proactive and preventative TEC (Technology enabled care) services

TBCTBC

Speakers

Rupert Lawrence, Head of Medequip Connect - Medequip Connect
15:55 16:00
Your local time: )

Chair's closing remarks

Chairperson

Dr Caroline Green, Director of Research - Institute for Ethics in AI, University of Oxford

10:15 17:00
Your local time: )

Content coming soon!

10:15 10:20
Your local time: )

Chair's opening remarks

Chairperson

Sarina Kiayani, Policy and External Affairs Manager - ARCO
11:00 11:30
Your local time: )

What are Integrated Retirement Communities?

This session details Integrated Retirement Communities, a modern form of housing-with-care that is growing in popularity in the UK. The session will explain how the IRC model is structured, its impact ...

Speakers

Sarina Kiayani, Policy and External Affairs Manager - ARCO
11:40 12:25
Your local time: )

The importance of lifestyle and activites

Speakers

Liz Fairbank, Care and Lifestyle Director - McCarthy Stone

James Hilton, Founder - Jim's Gym - Online Gym & Community

Kate Jarvis, Wellbeing Lead - The ExtraCare Charitable Trust
13:15 13:45
Your local time: )

Tenure reform

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Speakers

Sally Ireland, Director of Legal & Compliance & Company Secretary - ARCO

Sarina Kiayani, Policy and External Affairs Manager - ARCO
13:55 14:25
Your local time: )

Collaborate not compete: using shared data to progress

Speakers

Ali Powell, CEO & Founder - Commercial Acceleration
15:45 15:50
Your local time: )

Chair's closing remarks

Chairperson

Sarina Kiayani, Policy and External Affairs Manager - ARCO

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