Conference Programme

Conference Programme

Please scroll across and down to view the 2021 Care Show conference programme. 

More sessions to be confirmed!

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Keynote Stage
Radar Healthcare
  1. Keynote Stage
    Kate will be talking about the CQC’s new strategy, reflecting on COVID-19 learning, explaining CQC's new monitoring approach, outlining her priorities for the next year, and discussing what we’re keen ...
  2. Keynote Stage
    How,TOGETHER, care staff created a new pandemic of KINDNESS.
  3. Keynote Stage
    In this session, the speaker highlights some fundamental issues facing the social care sector. Focusing on four key areas of  •            leadership & governance •            workforce recognition •  ...
  4. Keynote Stage
    In July 2019, newly elected PM Boris Johnson said on the steps of Downing Street: “We will fix the crisis in social care once and for all”. It’s been a long time coming, but that plan is now starting ...
  5. Keynote Stage
    The Health & Social Care Club airs every Wednesday at 7pm on the Clubhouse App. This platform is all about YOU. Join us as we go live for the first time, face to face with the audience talking about a ...
  6. Keynote Stage
    Care services need to be Safe, Effective, Responsive, Caring and Well Led, but how can a provider deliver and evidence these efficiently, whilst juggling the 1001 priorities that running a care servic ...
  7. Keynote Stage
    Many social care providers are struggling to recruit sufficient staff. A quarter of a million people from beyond the UK work in the sector. Some areas of the country are particularly reliant, with 40% ...
  8. Keynote Stage
    Championing Social Care's vision is to ensure a wider and deeper public understanding, appreciation and respect for social care. During this session our committee/ambassadors will discuss the importan ...
Business, Compliance & Regulation Theatre

AccessPlanday

  1. Business, Compliance & Regulation Theatre
    Neil will provide an invaluable summary of the key aspects of his new book 'The Leadership Book'. This presentation will be entertaining and highly memorable as he brings the key aspects and takeaways ...
  2. Business, Compliance & Regulation Theatre
    Changing your finance system is not something you do every day. However, the benefits of taking this leap can excel the success of your care home – with greater insight and automated processes for you ...
  3. Business, Compliance & Regulation Theatre
    Find out how the evidence-based PAL Instrument, powered by QCS, provides team members with guidance on how to support all individuals with dementia to engage in meaningful everyday life and leisure ac ...
  4. Business, Compliance & Regulation Theatre
    Claire and Claire will talk about how they combined their experience for integrating innovations and leadership development within large organisations to form an in-house care accelerator at Hallmark ...
  5. Business, Compliance & Regulation Theatre
    The efficiency, simplicity and economy of modern technology has benefited many business sectors, but the use of tech in healthcare supply chains has somehow been largely overlooked. Running care busin ...
  6. Business, Compliance & Regulation Theatre
    VIVALDI is the largest UK study of infection in care homes, and has provided critical insights to inform the pandemic response. The study highlights the value of research for social care, and why we n ...
  7. Business, Compliance & Regulation Theatre
    This session will take a real life look at Sequence Care Group’s transformation after adopting a digital approach. Featuring Russell Day from Sequence Care Group and Nick Reilly from Radar Healthcare, ...
  8. Business, Compliance & Regulation Theatre
    Drawing on our latest annual review of social care complaints learn about who we are, what we do and how we improve outcomes for individuals and make wider service improvements. Hear about how to embr ...
Dementia, Design & Wellness Theatre
Countrywide
  1. Dementia, Design & Wellness Theatre
    Fran Vandelli, a dementia lead for Bupa and Richmond Villages, discusses recent research on dementia, and how the household model of care can help address challenges in dementia care.   Inspired by su ...
  2. Dementia, Design & Wellness Theatre
    Imagine being able to see the world through another person's eyes, and use that information to influence environment that can positively impact their life? David Burgher from VR-EP will discuss and de ...
  3. Dementia, Design & Wellness Theatre
    As we seek to recover and rebuild from the pandemic, lots of people are asking how social care needs to be different and needs to be better in future. Using evidence of what works is a key part of thi ...
  4. Dementia, Design & Wellness Theatre
    The sinking, sickening feeling of overwhelm is something most of us has experienced at some time in our life. Today many Social Care Managers are struggling to cope with the increasing demands of thei ...
  5. Dementia, Design & Wellness Theatre
    The Care Workers' Charity CEO, Karolina Gerlich will discuss the impact of the Charity, and its work over the past year.
  6. Dementia, Design & Wellness Theatre
      The COVID-19 pandemic whilst challenging, has offered significant opportunities and insight into what is most important in for the delivery of quality care services, and adapt to the ever-changing l ...
  7. Dementia, Design & Wellness Theatre
    At Social-Ability we’re on a mission to make society happier and we're doing that by sparking laughter and happiness for everyone living with cognitive and physical challenges. We help achieve these o ...
  8. Dementia, Design & Wellness Theatre
    Whether you are planning a rollout of Retirement or Care facilities, or a single property, there are ways of making your offer unique to any single location and to prospective residents. This doesn't ...
  9. Dementia, Design & Wellness Theatre
    Wellbeing of clients has always been a priority, but what about the wellbeing of staff? Sophie will present a case study from a care organisation who planned to build a culture of wellbeing after seei ...
Home Care Stage
In Partnership with Homecare Association Sponsors My Learning Cloud
  1. Home Care Stage
    Homecare plays a vital role in enabling us all to live well at home and flourish in our communities.  Never has homecare proved itself to be more important and more resilient than during the COVID-19 ...
  2. Home Care Stage
    There is an emerging role for technology in transforming social care services and promoting care and health integration. The pandemic has accelerated the move to digital technologies in homecare. Ther ...
  3. Home Care Stage
    Social care reform has been on the political agenda for a long time but with little progress made. Home care providers have faced great challenges in recent years with the pandemic and systemic under ...
  4. Home Care Stage
    When care is focused on the needs, wants and outcomes of an individual, the person being cared for has the chance to live a much richer life. This more personalised approach to home care is proactive ...
  5. Home Care Stage
    How to prepare for insurance renewal during unprecedented times with Towergate Insurance
  6. Home Care Stage
    Clinical input is vital when setting up and running a complex care service. This session shares the 10 top tips on what to consider from a clinical perspective before you start. It will also be useful ...
Technology & People
Wifi Spark Deputy
  1. Technology & People
    Founder of Nourish, Nuno Almeida, will be talking about how care providers can work with digital services, using data and analytics to find ways of enhancing better care practice. From assisting with ...
  2. Technology & People
    Care sector recruitment is facing its biggest challenge. If you’re finding care worker recruitment difficult, it’s not just because of a critical shortage of care workers. It's also because workforce ...
  3. Technology & People
    The care sector seems to be falling behind other industries in adopting advanced modern marketing methods in line with changing consumer behaviour. In this session Smooth Digital founder Tobi Alli-Usm ...
  4. Technology & People
    In this presentation from home care innovators Secure, the developers of Beanbag Care, will cover how new, bespoke care technology is giving customers the power to quickly rate their level of satisfac ...
  5. Technology & People
    Beyond the headlines and analysis of the COVID-19 pandemic, what are the practical things care operators need to know? With a new Planday survey showing more people are now looking to leave the sector ...
  6. Technology & People
    The Government wants all social care providers to have access to a digital social care record that can interoperate with a local Shared Care Record by 2024.  These records could play an important role ...
  7. Technology & People
    In this presentation, learn how COVID dramatically changed the landscape for patient entertainment and what other Trusts have done to combat this issue.Empower, engage and entertain your patients at n ...
  8. Technology & People
  9. Technology & People
    Inclusion and equality have long been part of the protected characteristics for residents. But are we supporting health and social care staff which provides the second largest diverse workforce in the ...
Keynote Stage
Radar Healthcare
  1. Keynote Stage
    Most care providers work hard to offer a caring and safe environment for their clients. However, the abuse of vulnerable clients by staff members still occurs. There’s been a strong national campaign ...
  2. Keynote Stage
    UK Care homes became the horrific 'killing fields' of the COVID conflict. UK Care Managers were thrown into battle with an unseen lethal enemy. Care managers learnt new skills and new levels of emotio ...
  3. Keynote Stage
    In recent years, there’s been significant progress in delivering high quality dementia care services.But the pandemic challenged the advances – with client choice and empowerment taking second place t ...
  4. Keynote Stage
    Across the Social Care sector, there is a need to drive better awareness, understanding, knowledge and best in class practice for disabled people, both as service users and members of staff. Championi ...
  5. Keynote Stage
    The Health & Social Care club airs every Wednesday at 7pm on the Clubhouse App. Join us for something a little different as we go live face to face with an audience. Clubhouse is about engagement, int ...
  6. Keynote Stage
    This panel will discuss the challenges faced by social care's gendered workforce, and will address how we can build better social care, with particular interest in women in the workforce- including ad ...
  7. Keynote Stage
    A celebration of the unsung hereos of the pandemic who never made the headlines
Business, Compliance & Regulation Theatre

AccessPlanday

  1. Business, Compliance & Regulation Theatre
    The first wave of the pandemic demonstrated just how little data both central and local government held about adult social care, including self-funders. The Capacity Tracker became the ‘pandemic data ...
  2. Business, Compliance & Regulation Theatre
    This session, you’ll hear from Four Seasons Health Care’s Operations Systems Manager, Craig Rainford and Dr Haydn Williams, Group Incident Analytics Lead. They’ll be joined by Radar Healthcare’s Senio ...
  3. Business, Compliance & Regulation Theatre
    Will is one of the most vocal speakers on social media on health and safety. In this live session he will bring to life the importance of communicating and getting on with your staff in order to creat ...
  4. Business, Compliance & Regulation Theatre
    Residential and nursing homes provide care for some of the most vulnerable people in our society. The majority of homes provide high standards of care and a safe environment. However, it is well-docum ...
  5. Business, Compliance & Regulation Theatre
    In this presentation, Josh James Lucy will be demonstrating why over 150 healthcare companies from across the UK & Ireland have chosen his social media agency to run their recruitment and customer acq ...
  6. Business, Compliance & Regulation Theatre
    Unlawful deprivation of liberty (DoL) has been widespread in health and social care since the Cheshire West judgment in March 2014, expanding the definition of DoL in this context and swamping the exi ...
  7. Business, Compliance & Regulation Theatre
    “When it’s Unfair To Care, it’s unfair to us all…” Based on the complexity, responsibility, skill and demands of the role, many support workers would be paid significantly higher – up to 39% or £7000 ...
Dementia, Design & Wellness Theatre
Countrywide
  1. Dementia, Design & Wellness Theatre
    If Covid-19 has taught us anything it’s that dementia residents need a purpose, a reason to get up with meaningful tasks to engage with in their living environment.As designers we need to make the spa ...
  2. Dementia, Design & Wellness Theatre
    Care professionals are amongst the most giving, selfless individuals on the planet. Often putting others before themselves. In a highly demanding, often underestimated and stressful role, care busines ...
  3. Dementia, Design & Wellness Theatre
    During the pandemic many care home residents experienced separation from their families and friends. This was worse for residents who struggled to use technology. MHA care homes turned to Famileo to h ...
  4. Dementia, Design & Wellness Theatre
    Liam is one of Social Cares most charismatic and vocal champions in the sector. In this session he will capitivate and mesmerise the audience with his interest and passion for technology, marketing to ...
  5. Dementia, Design & Wellness Theatre
    This presentation will introduce the demographic aspects of population ageing, with a particular focus on the demographic trends within the UK. The presentation will explore the demographic and epidem ...
  6. Dementia, Design & Wellness Theatre
  7. Dementia, Design & Wellness Theatre
    A background history and walkthrough demonstration of the new care home energy efficiency website and tool. Through use of the website and tool your residential care home can find: • Effective energy ...
  8. Dementia, Design & Wellness Theatre
    Impostor Syndrome is a phenomenon seen in high achieving individuals in which they are constantly plagued by the idea that will be exposed as a fraud. Every mistake, misstep, the experience of not kno ...
Home Care Stage
In Partnership with Homecare Association Sponsors My Learning Cloud
  1. Home Care Stage
    Since the start of the year the CQC have adopted a new risk based approach to inspections. The result has been a significant increase in the number of poor outcomes and a great sense of unfairness abo ...
  2. Home Care Stage
    This talk looks at how home care services are rising to the challenge to be adaptable as more people with varied care needs are choosing to be cared for outside of hospital. The speaker will focus inn ...
  3. Home Care Stage
    Connection has always been the heart of care, but it’s soon to become its very nervous system. Whether it is people, services or systems, interconnectivity is becoming not just the norm but the standa ...
  4. Home Care Stage
    The social care sector is facing significant workforce challenges. Staff turnover is high in the sector. There are a number of contributory factors. Years of underfunding have left many care workers o ...
  5. Home Care Stage
    The management of clients’ medicines by home care agencies is becoming increasingly important. More people are seeking to live at home as they get older and many are managing complex health conditions ...
Technology & People
Wifi Spark Deputy
  1. Technology & People
    Adult social care faces several ongoing changes from chronic workforce shortages, high staff turnover rates, and unsustainable financial offer to secure its long-term viability. Alongside these system ...
  2. Technology & People
    In this session, the speaker will discuss how better use of data and technology can support real empowerment of people who use services. Using case example from services supporting people living with ...
  3. Technology & People
    David Kelly, GM EMEA at Deputy talks to Emma Jane Tinkler, Programme Manager HC One, about one of the largest change projects in the industry last year. Discover how HC One tackled the planning, overc ...
  4. Technology & People
    NHSX is leading a programme of digital transformation in Adult Social Care to empower individuals to take control of their health and care, support people to live in their homes and communities for lo ...
  5. Technology & People
    Tim will outline how the pandemic has provided the opportunity to accelerate the adoption of Universal Personalised Care by the creation of NHS@home as a key contributor to the COViD response and reco ...
  6. Technology & People
    1) Background to the development and use of Project ECHO (Extension of Community Healthcare Outcomes) within healthcare2) Overview of the development of Project ECHO within Marie Curie3) Share the key ...
  7. Technology & People
    Bertie is an exceptional speaker and active promoter of technology in social care. In this session Bertie will demonstrate how care business may use new imagery such as drone videography and 360 virtu ...

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